- Strategic leadership of a 117 finance professionals in Accounts Payable and Corporate Services (Travel and Expense) areas responsible for full cycle timely and accurate AP processing and cash disbursement activities including 5M+ invoices/year valued at $25B+ and 46K+ T&E reports across multiple systems (Lawson, Oracle, PROMPT, Concur, Motus)- Led migration of in office staff to remote/hybrid work location while maintaining strong culture of high performing service focused team members to meet established service level metrics - Integrated and standardized Accounts Payable processing with UNFI acquisition of Supervalu and oversaw BPO to ensure transactional activities were executed within established quality and quantity service levels. - Led project to onshore outsourced BPO work decreasing total staffing levels by implementing process improvements and technology creating efficiency and improving total cost to serve- Continuous implementation and expansion of value added programs that drive EBITDA value and Working Capital improvement including but not limited to C2FO dynamic discounting as well as virtual card extended terms payment programs with collaboration with various internal and external customers and stakeholders- Consolidated SAP Concur UNFI Canada and SAP Concur UNFI US instances into one instance for improved cost and expense visibility while improving UNFI’s duty of care for business travelers- Continued development and rollout of mileage reimbursement program generating over $1M in savings- Oversee external Post Audit functions delivering significant value exceeding forecasted targets- Currently leading Accounts Payable implementation of SAP S4/HANA

- Hired, trained and developed staff of 74 into new centralized Shared Service Center while integrating two business acquisitions into the Accounts Payable, Billings & Deductions and Corporate Services departments. - Complete management of all daily full cycle AP invoice processing, cash disbursements, document imaging, T&E Processing, Travel and PCard/Virtual Card programs and 1099 form generation. - Simplified, standardized and automated Shared Service processes and workflow to ensure best practice operations at UNFI.- Opened new Shared Service Center and transitioned Accounts Payable and Billings & Deductions functions from two off-site locations to Rhode Island which led to reduced Shared Service - Processing costs, increased production efficiency and State Incentives. Removed over 76 days from Billing time through process improvements and workflow redesigns.- Ran RFP process, handled contract negotiation and implemented and managed a Virtual Card payment program which slashed over $100M in spend from check processing and generated over $1.5M in annual rebates for UNFI.- Directed implementation of Kofax Optical Character Recognition (OCR) software and integration with Lawson ERP software into the Accounts Payable department which cut invoice data entry by 90% and facilitated electronic invoice receipt.- Create Budgets and monthly Forecasts for Shared Services as well as Days Payable Outstanding (DPO).

- Responsible for enterprise payable functions for CVS Pharmacy (Retail), CVS Caremark (PBM), CVS Specialty, CVS Minute Clinic, Omnicare, Target Pharmacies and Coram (Infusion).- Led AP integrations to RI Shared Service Center for Coram (CO), Omnicare (OH) and Target Pharmacies (MN) with minimal department growth.- Led 71 member Shared Services AP team responsible for full cycle AP processing and cash disbursement activities including 35M+ invoices/year valued at $100B+ and 156K+ T&E reports/year across 5 ERP systems (Oracle, SAP, PeopleSoft, Lawson & JDE).- Developed strong credit card payable program which has increased earned rebates 498% through driving supplier acceptance and negotiations of PCard rebate tiers with provider.- Strong focus on Working Capital initiatives including the increasing of DPO through Supplier negotiations and PCard expansion. Received CVS Health Breakthrough Award in June 2012 for this project.- One of 3 project leads which successfully converted Retail operations from Retail accounting to Cost Accounting including an implementation of SAP. Able to introduce SAP logic which has resulted in over $7M in savings. Received CVS Health Breakthrough Award in May 2015 for this project.- Led April 2015 implementation of Concur Travel & Expense for all of CVS Health.- Create Budgets and monthly Forecasts for Enterprise AP with an average monthly balance of over $6B

- Responsible for accurate payment processing of over $60B in payables across the Corporate, Retail and PBM divisions of CVS Caremark across multiple ERP systems including PeopleSoft and SAP. This included the setup and maintenance of all suppliers, EDI setup and maintenance of 810 and 820 documents, as well as the reviewing of daily voucher activity to ensure accuracy and to identify potential duplicate invoices and payments. - Managed CVS Caremark's Accounts Payable’s Expense/T&E area, AP Control, EDI AP and PBM AP Payables area and was responsible for leading Working Capital and process improvement efforts within the AP area. Also responsible for the supervision, coaching, and development of three Supervisors, an EDI Analyst and their respective staffs (30 associates).- Expanded the rebates from CVS Caremark’s existing PCard program by 78% during my tenure.

- Responsible for the process and activities of the Expense Payable (EP) department to ensure timely and accurate payments to all vendors including company associate reimbursements. Also responsible for directing a staff of ten associates, managing the company’s Supplier Master File, collecting of receivables, providing key statistical reporting, administering the American Express Corporate Card Program and managing the journal entries and reconciliation of all EP Sub Ledger accounting.- Managed the implementation of Oracle R12 for the Expense Payables department including the design and execution of the conversion strategy for the company’s Supplier Master File including the cleanup of over 50,000 suppliers, implementation of Oracle iExpense for T&E associate reimbursements, and creation of Discoverer reports for Oracle reporting.

- Managed all aspects of check acceptance and collections for TJX. Liaison between all TJX domestic divisions and check acceptance company for check processing, risk evaluation and LP intervention. Reviewed and recommended improvements to the check acceptance policies. Forecasted annual bad check expense plans and monitored monthly bad check expenses. Worked with TJX domestic divisions to identify and implement store policy and procedures related to check acceptance. Responsible for evaluating and managing all third-party collection agencies that handle dishonored checks. - Created fraud models and override strategies for TJX check acceptance. Implemented new collection strategies which saved the company approximately $200K annually.

- Responsible for the retrieval and presentment of all bank credit chargeback requests. Developed new strategies for handling of chargeback requests and cleared up associate issues which lead to successful retrievals and the blocking of bank chargebacks by simplify processes and gaining efficiencies leading to a reduction of chargebacks by approximately $500K.

- Contact Support Lead Analyst responsible for eleven associates, while facilitating the department to achieve greatest efficiency so all store issues are handled in a timely fashion. Responsible for identifying major trends and issues created on a day to day basis and responsible for early action in dealing with chain wide problems and responsible for knowledge on all store system functions and operations.- Helped to rebuild and replace faulty files in both Point of Sale servers and UNIX based pharmacy servers. Also troubleshot and worked with POS equipment such as Radio Frequency units (Symbol and Telxon type), POS registers. Led the Communications Team, located within the Store Systems Help Desk, who was responsible for working with Frame Relay and other in store communication equipment.- Trainer for the Store Systems Help Desk in different tasks ranging from specific program training to orientation for new employees.