Customer Assistant
Current- Stock management, general stockroom/warehouse duties such as moving pallets with EPJ and walkiestacker, and receiving/organising new load.- A member of the in-store safety team, adhering to relevant safety rules in warehouse and relevant RSAlaws when providing customer service.- Picking and packing orders using an RF unit in a brisk and thorough fashion.- Developed customer service skills, assisting customers on the shop floor, at the tasting table, atregisters and over the phone- Extensive product knowledge, a foundational knowledge of how spirits, wine and beer are made, and acontinually expanding knowledge of premium Australian wines, craft spirits, and craft beer.- Leading the tasting table and hosting paid wine tasting events at Dan Murphy’s, where I’m able toshare and teach my product and tasting knowledge with both fellow team members and customers inboth formal and informal settings. This includes selection and research of the wines and educating andshowcasing wines to paying customers in formal sit down wine tasting sessions.- Team leading skills including delegation, supporting staff, educating staff, creating a positive andproductive work environment.- Ability to work effectively both autonomously or as part of a team