Michael Adams Email & Phone Number

Responsible for the successful openings and overall management of a growing market which will encompass 40 ‘Take 5’ and 77 ‘7 Brew’ locations within the next 5 years. Hired to oversee construction, eventual operations, hire and train/people development for each new location. Responsible for all aspects of buildout, hiring and training staff and day to day operations within the Illinois, Indiana, Missouri and Michigan markets. • Recognized as Rising Star Franchise Group at company wide annual meeting due my ability to develop a high performing team. • Hand picked to discuss culture at a multi-unit manager workshop.• Successfully opened two new locations simulatenously from the ground up.• Built all infrastructure needed by adding above location talent to manage this significant growth in locations.

Greater St. Louis Area

Oversee all restaurant operations company-wide for 57-store Burger King Franchisee. Lead and mentor company’s Executive Team comprised of 2 Director of Operations, 10 District Managers, Special Projects, Recruiting, Training, Construction, Maintenance and IT Departments. Train and develop Executive Team to be top performers. Responsible for all company operations and financial results. Scout future sites for new restaurant development. Develop successful marketing programs to drive sales that include radio, TV, print as well as outdoor.Selected Achievements: Hand picked by BK corporate office to pilot Impossible Whopper prior to national rollout. Grew company from 10 to 57 restaurants since May 2017 by acquiring existing franchises and building 7-10 new restaurants annually. Built needed infrastructure to sustain growth by adding key above restaurant talent to manage the significant growth in number of restaurants. Grew needed processes and systems to keep up with the aggressive growth to include adding RTI, People Matters and Smart Safes.

Responsible for franchisee activities of 22 Old Chicago Pizza Restaurants in six states; deliver value propositions both internally and externally and serve as primary liaison, facilitating interaction with all franchise partner companies within my region. Troubleshoot and resolve escalated issues with franchisees, devising “win-win” solutions to diverse challenges and problems. Responsible for overseeing full service restaurants to include: sales building, development of strong management team, profit and loss management, inventory control, labor and food cost control, facility management, recruitment of quality managers for area as well as region needs.

Develop strategic and tactical plans to drive major change initiatives company-wide for 23-store Burger King Franchisee. Lead and mentor company’s Executive Team comprised of 5 District/Multi-Unit Managers, Training Department, Special Projects, and Maintenance Department. Train and develop Executive Team to be top performers. Responsible for all company operations and financial results. Scout future sites for new restaurant development. Develop successful marketing programs to drive sales that include radio, TV, print as well as outdoor.Selected Achievements: Developed loyal, top-performing teams known for service excellence and adherence to standards. Trained and mentored high potential leaders, resulting in 10 employees now in multi-unit or GM roles. Developed Mystery Shop program to help provide specific feedback on operational strengths/weaknesses. Implemented Succession Planning process to assist the District Manager/Multi-Unit Manager team in identifying key talent and readying them for future success. Weathered the recent economic challenges with very positive sales results. Where our competitors saw negative or flat sales growth, led company to positive sales growth to include double digit growth for four consecutive months. Created position infrastructure and training for District Managers/Multi-Unit Managers as to how produce desired results within their restaurants which resulted in improved day-to-day operations. Took over severely under performing district and brought all restaurants up to operate at company standard. Recipient of Liberty Restaurant Group Leadership Award 2008 for outstanding operational performance and brand development.

Coordinated and managed all operational activity between franchisees in seven states and corporate office; constructed and delivered value propositions both internally and externally and served as primary liaison, facilitating interaction with all franchise partner companies. Troubleshot and resolved escalated issues with franchisees, devising “win-win” solutions to diverse challenges and problems. Selected Achievements: Recommended by corporate office to run operations for Missouri franchisee.  Improved overall operational standards and evaluations from 89% to 93.2%. Moved sales trend from -9% to 1.2%. Supported new franchisees with the launch of new markets in Nebraska and Illinois. Through my expertise in new market/new restaurants openings, guided franchisees to a successful launch in these new markets, leading the Danville, IL opening to the highest sales record in the CiCi’s organization.  Collaborated on multiple committees and work teams, including Operations & Training Teams, resulting in a new system to integrate franchisees/operators into the CiCi’s brand.

Responsible for overseeing 10 restaurants to include: sales building, development of strong management team, profit and loss management, inventory control, labor and food cost control, facility management, recruitment of quality managers for area as well as region needs. Selected Achievements  Assumed a vastly underperforming district in term of sales and controllables due to lack of previous leadership. After assembling a strong management team, district was turned around and achieved double digit sales increases as well as increased profitability. Responsible for successful opening and continued strong performance of new Dual restaurant.

Responsible for overseeing 15-29 restaurants to include: sales building, development of strong management team, profit and loss management, inventory control, labor and food cost control, facility management, recruitment of quality managers for area needs as well as region needs. Identified new store opening sites within the St. Louis market as well as opened up new restaurants. Selected Achievements: Rated best Area Manager in the St. Louis region for two consecutive years. Appointed to Area Manager Council at the corporate level. Purpose was to represent the entire St. Louis Region (70 restaurants) to the corporate office Assumed an under performing area in term of sales and controllables due to lack of management staffing. After assembling a strong management team, area was turned around and reflected double digit sales increases as well as increased profitability. Improved Mystery Scores from an inherited low of 40% to 85% - the company standard.

Responsible for the discipline, performance, development, safety, training, morale, health and welfare of up to 150 soldiers. Ensured accountability and combat readiness of all personnel, equipment and facilities. Performed duties as unit security manager, unit fund custodian, and military police duty officer. Received Honorable Discharge; numerous achievement accommodations/metals for performance.Selected Achievements: Rated the #1 Officer in my Unit for three consecutive years Received “1” rating over the course of entire military career – the highest rating possible. Hand chosen by General/Commanding Officer of the Taskforce due to attention to detail and leadership capabilities. Established innovative officer professional development program. Based courses for all levels of personnel on unique experiences in Operation Desert Storm. Entered military via ROTC scholarship program.

Bachelor Of Science, Criminal Justice/History

Activities and Societies: Scholarship - ROTC

Military Police Officer Advanced, Law Enforcement