Adam Spencer Email & Phone Number

Dallas, Tx, Us

Teaching Assistant (TA) for Legal, Ethical, and Regulatory Environment of Business with Professor Michael Hogg

Dallas, Texas, United States

Rotated through key hotel departments—hotel manager, general manager, marketing, HR, housekeeping, front office, spa, accounting, and reservations—observing high-level hotel decision-making and management. Learned and delivered Forbes Standard Five-Star service to guests as server for in-room dining, pool bar, and banquets. Accepted offer from executive committee to remain on-call, recognizing superior achievement in the intern program

Lead twice-annual recruitment for ~300 applicants, creating night rush events and managing professional interviews. Serve on the executive committee, determining chapter operations, recruitment strategies, and event planning

Create the weekly tour schedule, navigating schedules of over 100 tour guides, for a weekly average of 500 visitors. Train and mentor 25 new tour guides per semester, equipping them with tools needed to deliver in-depth 1.5 hr tour of campus with a positivity, personalization, and institutional information. Serve as the initial contact with Tulane for prospective families; answer Tulane’s general email and phone line

Attends weekly rehearsals, plans and leads additional sectional rehearsals for the bass voice-part, performs several times per semester on-and-off campus. Plans monthly social events and programs for overall enrichment and bringing the organization closer.

Facilitates a welcoming and inclusive environment for residents in Mayer Residence Hall, leads and supports peers in my hallway, and enforces University rules in order to ensure a safe place for students to live and learn.

• Improved client intake workflow through research and implementation of customer relationship management (CRM) software Zendesk, which has processed over 30,000 potential clients in three years• Researched, planned, migrated, and trained staff on large-scale project moving over 3,000 client files from a premise-based storage server to cloud service Box• Streamline prospective client intake and interview processes• Coordinated multi-month migration to a cloud-based billing system, train staff on processing invoices and time entry

Managed $1,500 budget, lead a cabinet of other elected officials in weekly meetings, facilitated and presented additional funding requests to a select student body group, ultimately using funds to plan monthly community-building events for my dorm and improve the experience of my fellow residents.

Bachelor Of Science In Management, Legal Studies, Entrepreneurial Hospitality

Newcomb-Tulane College

Activities and Societies: Alpha Kappa Psi Professional Business Fraternity (Current Role: Fundraising Chair)

Graduate

Activities and Societies: - President Positions: National Honor Society, Parish Arts Leadership Council, Thespian Troupe - David L. Davies.