Adam Taylor Email & Phone Number

Brevard County

P&L ManagementSales CoachingTask ManagementSales Team Development Technical Development Networking Vendor RelationsTeam Member PlacementHiring/Prospecting for hireMarketingCommunity relationsRecruitingAccountingTerritory ManagementClient Acquisition and Retention

Palm Bay, Fl

In full charge of all day-to-day operations for the Outback Steakhouse restaurant including customer service and assurance, local marketing and sales campaigns, sales projections and forecasting, cost management, community relations, team building, loss prevention, food and beverage orders, and inventory. Highly effective leader who remains calm under pressure and is adept at conflict management and problem resolution. Conducted new employee training / orientation sessions that were extensive and increased sales; these training sessions included a description of all menu items and the history of the company. Accountable for hiring, orienting, training, and disciplining staff, submitting labor reports, hosting in-store meetings, attending all company meetings on behalf of the Palm Bay Outback, and focus groups. Managed 50+ staff.• Boosted sales 5%+ by holding contests that motivated staff to sell more profitable items. Trained staff in effective order taking and suggestive selling techniques.• Oversaw Limited Time Offer (LTO) rollouts that substantially increased food sales, profit margin, and customer traffic. Conducted soft rollouts the day before to test the kitchen’s ability to handle the increase in business and the servers’ skills and knowledge; certified that each employee understood the menu item that was being introduced.• Reduced costs by keeping labor costs below the company’s recommended 12% threshold.• Cultivated a deep and broad body of knowledge about all functions and operations of the business; chosen for rapid advancement as a result.• Selected to serve on the Diversity Council – a group of All-Star employees who were tasked with instituting a 100% inclusive work environment; this effort was led by the Joint Venture Partner. Traveled across Florida to promote this cause.• Successfully coordinated the dinner for the Mayor’s Ball of West Melbourne for 2 years; this event had 100+ attendees.

West Melbourne, Fl

Oversaw all restaurant operations including opening and closing of the restaurant, delivering superior customer service, and making cash deposits. Made more effective operational decisions by producing and monitoring labor, sales, and inventory reports. Successfully controlled labor and food costs; took inventory each day and calculated overages and shortages. Managed up to 25 staff.• Increased sales by launching a program that used the Papa John’s trailer to sell pizza on-the-go at different events and locations in the community. The profit margin for each event was typically 50%.• Ensured smooth operations by placing accurate food orders that minimized the risk of wasting or running out of food; the company utilizes a Just-in-Time inventory system because of its pledge to only use fresh ingredients.• Reduced labor costs and shortened closing times by effectively delegating tasks.• Promoted to Manager at age 18 based on hard work and inventory accuracy.

Bachelor'S Degree, Business Administration And Communications, 3.0+

• Raised $5K+ for Serene Harbor, a domestic violence center. Led a team of fellow college students who organized Charity Giveback Night.

Associate'S Degree, Communications, 3.0+

• President’s List and Dean’s List.