• Support key accounts payable activities, including invoice processing, vendor maintenance, and timely payments• Assist with management of shared email inboxes to ensure standards for both internal KPI’s and externals SLA’s are consistently met or exceeded• Ensure accurate and timely vendor payments, review GL coding, and ensure compliance with internal controls• Manage procure-to-pay, corporate credit cards and expense tracking systems in an administrative capacity• Manage 1099 processing and sales tax rates within accounting ERP system• Support month-end close as needed, including preparing journal entries and reconciliations• Provide education and training to newly hired employees• Create and update SOP training materials for key processes as needed

• Oversee all key daily AP functions• 3-way matching invoice entry• Manage weekly electronic payment processing to vendors• Create weekly payment run worksheets for management approval • Print and mail checks weekly • Post payments once funds hit bank• Prepare month-end and year-end close activities and assist with financial reporting as needed• Assist R&D and Purchasing departments with credit card transactions• Contribute to regular process improvements in AP efficiencies • Ensure all utility and rent payments are coded accurately and paid in a timely manner• Provide support for internal and external audits• Manage vendor relationships through regular communication and periodic reviews• Regular monitoring of shared Outlook mailbox to ensure timely invoice entry and responses to requests from internal and external stakeholders• Used v-lookups and pivot tables to accurately track temporary labor expenses in Excel

• Manage direct reports by reviewing AP entries, providing guidance and support as needed• Manage full-cycle AP process• Manage and process 1099 filings• Contribute to month-end close as needed, including journal entries and reconciliations• Ensure proper authorizations and approvals are obtained before payments are issued• Print and mail checks weekly• Set up wires through Chase as needed

• Process large volume of A/P invoices• Daily review of invoice entries for coding and supporting documentation • Vendor administration and periodic review for efficiency • Handle vendor inquiries and resolve payment discrepancies • Assist in month-end and year-end closing processes • Train new hires on all processes and procedures

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• Post incoming payments to patient accounts, apply discounts as required per healthcare guidelines and explanations of benefits• Assist with weekly check run process• Manage customer refund department, research open credit balances and enter adjustments or request refunds as necessary• AP month-end close and accruals• Assist in training and development of new and more efficient processes• Contact insurance companies and patients to coordinate billing when needed• Support other departments as needed

Responsible for responding to inquiries from customers and ensuring any problems they experience are resolved. Required to keep the office running smoothly in the absence of the agent, even during stressful and difficult situations. Contact customers in order to respond to inquiries or to notify them regarding claim investigation results and any planned adjustmentsDetermine charges for services requested, collect deposits or payments, and arrange for billingComplete contract forms, prepare change of address records, and issue service discontinuance ordersKeeping detailed records of customer transactions and following up on customer interactionsPrepare quotes for auto, home, and rental policies, ensuring that the customer is getting the absolute best coverage while staying within their budgetEducating clients on the need for different products and services