Responsible for providing technical leadership in maintaining and evolving e-Commerce capabilities. Enable a robust set of capabilities in the e-Commerce management space to all Cengage business units and programs. Manage a globally-distributed AGILE engineering team to provide delivery excellence in the areas of solution architecture, solution implementation, and operational support. - Ensure Strategic Alignment: collaborate with Enterprise Architecture team to ensure solution approach supports both the individual business units and the enterprise as a whole. Evangelize strategy and vision by communicating it to all levels of the organization and ensuring alignment. - Define and Design: Rationalize E-Commerce platform (team structure, design, governance, operating model) to maximize value of spend. Define effective solution delivery and operational support processes, structures, roles, and responsibilities. Understand e-Commerce configuration and technical/functional capabilities to be able to assess potential implications of changes. - Ensure Delivery Excellence: Lead the successful implementation of evolving global e-Commerce needs and requirements. Manage technical teams providing technology and methodology leadership ensuring the delivery of elegant and robust solutions to high impact business opportunities. Ensure compliance with governance, regulatory requirements, Cengage standards, and engineering best practices. - Collaborate and Communicate: maintain high-level familiarity with other IT systems and business applications in order to make recommendations about upstream/downstream integration or functionality. Establish good working relationships with engineering counterparts in other business units. - Build Core Competency: Ensure focused and responsive agile team committed to ensuring best possible customer experience. Act as mentor to less experienced engineers. Ensure optimal approach for attracting, developing and retaining talent.

Lead an engineering team in an Agile environment, owning all aspects of delivery for B2B Ecommerce, Cengage Group public web applications, and headless CMS platforms. Work closely with Product Data, ERP, CRM, and Marketing Operations, leading initiatives on an innovative roadmap. This role is deeply technical, requiring a mixture of architectural savviness, operational expertise, business communications, risk management, and the ability to execute and deliver on-time. Manage engineering deliverables and platform stack using technologies including React, Typescript,Java, NextJS, Bloomreach CMS, SAP eCommerce, Solr and Endeca search, Jenkins, Bitbucket, Git,Splunk, Postman, Cloudfoundry, AWS and Kubernetes.

Provide strategic direction to shape the future of HMS web properties, including everything from the high-visibility main flagship site (https://hms.harvard.edu) to academic and basic science department sites, to smaller sites for research units within the school. Work closely with stakeholders such as the Office of Communications and External Relations (OCER) and other administrative and research clients to gather requirements and offer expert opinion on development approaches. Act as advisor to members of the HMS community on web-related activities.Manage and mentor the web development team, focused primarily on Drupal, Twig, SaaS hosting stacks, PHP, Bitbucket, Git, Linux-based IAAS, JS, Docker and Node.In addition to management and strategic roles, contribute to both back-end and front-end web development, version control management, testing, continuous integration, and support work.Participate in and provide guidance around AGILE project management processes for the development team.Review and authorize outgoing feature releases and updates to production sites.

Primarily responsible for the overall infrastructure, development, analytics, operations and security of Partners In Health' websites and related digital communication tools. Supervisory role for Marketing & Communications web and devops sub-team.

Primary responsibility for the organization's web infrastructure and content management platforms. Serves as internal consultant for both front-end and back-end development and administration of web-enabled systems.

Website developer, administrator, and co-designer. Co-Captain of the devo squad.

Responsible for Facing History's web content production, look and feel, website functionality and databases, as well as management of web content publishing staff.

Responsible for developing and maintaining Intranet applications and databases, as well as overseeing related hardware and software maintenance.

Responsible for developing and maintaining Intranet applications for Gillette and its' subsidiaries at the time, including Duracell, Oral-B and Braun. - Developed, created and maintained global Intranet sites, online surveys and applications.- Created and designed GUI mock-ups for new web applications on corporate Intranet.- Maintained hundreds of Internet and Intranet usage reports with Webtrends.- Managed global email accounts, user accounts and permissions.

- Assist with various administrative tasks using Perl script.- Created HTML tutorials for IBM Rational ClearQuest users.- Managed users and files in a defect-tracking database.- Maintained Public Folders and files for Rational Software users.- Troubleshot problems relating to Rational Tools suite.

- Set up user domains and managed user accounts.- Troubleshot, installed and supported hardware and software issues.- Performed systems and network administration.- Managed IT inventory and help system databases.