Adam Wilson Email & Phone Number

Glasgow, Scotland, United Kingdom

Livingston

Worked on extracting data from external sources and an internal data warehouse. Using this data I then worked on implementing time series analysis techniques to automate detecting anomalies in water pressure within PRVs.

Dumbarton, Scotland, United Kingdom

At Starbucks I am required to supervise staff personnel, evaluate performances, and address any issues promptly. I communicate with customers and respond to their queries in addition to coordinating and rotating shifts throughout busy periods. I oversee the opening and closing procedures for the store as well as lead the training and mentoring procedures for new staff members. Perform regular inspections of the materials and products to assess the quality. Furthermore, adhere to internal policies and product specifications.• Liaised with management to uphold smooth operational functionality and maintain exceptional quality standards.• Addressed customer queries with prompt effectiveness to uphold excellent customer service standards.• Led cross-functional and diverse teams in fast-paced environments; fostering positive professional relationships and resolving problems promptly.

Dumbarton, Scotland, United Kingdom

Liased with management, took instruction, and responded to queries. I collaborated with diverse team members to maintain operational efficiency while developing positive professional relationships with colleagues. Consistently, adhered to internal procedures and policies.• Prioritized tasks and guaranteed high standards of workmanship while balancing duties with studies.

Dumbarton, Scotland, United Kingdom

Communicated with customers and responded to their queries. Liaised with management and addressed their concerns. Collaborated with cross-functional team members and established positive professional relationships. Maintained the rigorous health and safety standards. Upheld exceptional standards of customer service in fast-paced and high-pressure environment.• Covered absent workers shifts and preserved perfect attendance.