• Business development• Prospecting, cold calling• Attend Industry networking events• Speak as industry expert on distressed asset related panels• Schedule meetings with key decision makers• Act as a trusted advisor to clients

• Was the 'voice of the customer' and provided internal feedback to maximize customer value and retention.• Scheduled and prepared Executive Business Reviews for customers, with the top priority of increasing customer adoption and proving ROI that leads to renewals/expansion/upsells.• Analyzed the customer's industry trends, and challenges with digital adoption.• Established and developed strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk, drive product adoption, and meet/exceed their goals.• Collaborated with internal Account team and Customer to develop a Success Plan outlining how the company could address their immediate/future needs (including metrics for success).

• Ranked as #1 Client Relationship Manager in the Country in Usage Growth - 2017• Train and support existing clients and on-board new clients to increase their confidence in CoStar products and build customer loyalty• Conduct a minimum of 20 trainings, webinars and meetings with clients per week• Produce and deliver quality presentations to senior executives at client sites to showcase market trends and product maturity• Teach clients how to better compete in the marketplace by leveraging CoStar products• Promote and drive attendance to market advisory meetings• Manage a renewal pipeline and monthly renewal forecast by tracking activity within CoStar’s proprietary CRM application

Real Estate Investment * Sourced and underwrote properties for possible acquisition * Contract underwriting for commercial mortgage lenders

Commercial Real Estate Financial Services -Source Commercial Real Estate Loans -Analyze & Underwrite Commercial Loan Opportunities -Loan Servicing: Property Inspections, Property Performance Financial Analysis

-Commercial Property Inspections-Underwriting-Deal Packaging -Loan Closing Support

-Administrative Support-CRM Database Management-Commercial Real Estate Comp Data Research-Commercial Real Estate Property Inspections-LAMA Event Support