My fascination with computer components and how they worked, turned into a successful career in the tech industry as an EDI integrations specialist for CovalentWorks. My desire for efficiency allowed me to lead our small team though increase in process throughput of 30% for 3 consecutive years. My decisions lead me to quickly advance and become manager of two of our three products. Not afraid to take my learning into my own hands, I was also able to teach myself C# and vbScript. I used these to develop tools that allowed us to better understand the root cause of problems and better serve our customers. Some of the tools alleviated some of the pressure on our Level 1 support team giving them more time to tackle more complex problems. I worked closely with members of upper management, developers, and my portfolio of 300 clients to drive product development and innovation. I thrive in a fast paced environment with continually evolving challenges striving to become the best.
Listed skills include Microsoft Office, Core Java, Sql, Microsoft Sql Server, and 9 others.