Adam Zydower Email & Phone Number

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

Clarity PPM (March 2013 - January 2013)• Turned around a failing project by closely managing a third party to deliver on clearly specified requirements.• Advised on Scrum improvements to help the project deliver more efficiently.• Provided recommendations to the Working Group and Steering Groups to help drive successful implementation of the tool.• Trained all IT Project Managers on how to manage projects in Clarity PPM after gaining specialist knowledge of the system, ensuring an easier transition from the legacy system.• Received two (love card) awards from Sainsbury's for my efforts on the projectTu Clothing Online (January 2014 - December 2014)• Successfully supported the pilot of Tu Clothing online, helping the business to deliver packages from the clothing warehouse to shops in the midlands.• Ran workshops to elicit Logistics requirements for the mass roll out of the Tu Clothing Online store.• Managed the delivery of MetaPack, allowing the system to judge the cheapest and fastest route for consignments to both Click and Collect stores and homes, leading to cost savings.• Worked with JDA to deliver changes to the RedPrairie warehouse management system to enable the mass delivery of clothes.• Delivered reporting to warehouse management, allowing them to quickly scan parcels through the pack bench and report on the flow of parcels through to consignment.

London, United Kingdom

• Successfully managed the redirect system for casinos, changing over 300 redirects to ensure players were provided with a best-of-breed experience depending on their language, location or the device they were using.• Acted as a key member of the introduction of Sharepoint as a company-wide intranet, taking ownership of the maintenance of the product and developing InfoPath forms.• Identified business needs and requirements across three in-house products including: a core business (CRM and financial) system, a back-end casino solution and primarily focused on building the WagerShare and Hippodrome affiliates program website and back-office tool.• Refined the product backlog to ensure that the maximum business value was derived from items that were placed into Agile sprints.• Aided with the procurement activities of a CMS and an Expense Management System.• Created release documentation for all releases and held training sessions for key pieces of functionality, so the business remained informed of releases and was able to learn how to maximize the value of the new functionality.

Melbourne, Australia

• Managed the delivery of electronic direct mail (EDMs) monthly to consumer and business segments, including liaising with external providers.• Implemented the Australia Post Online Shop and managed the operations including: liaising with an external vendor for changes and chairing internal shop steering committees. • Provided digital expertise and guidance to project teams across the business in areas of user experience, accessibility and analytics.• Developed a successful business case for the Australia Post iPhone application project and requirements documents for the auspost.com.au website rebuild, iPhone Application project and the Australia Post Online Store.• Ensuring industry best practice, accessibility and corporate affairs online style guide compliance for all websites developed.

Melbourne, Australia

• Located in the Process and Governance team within the Core IT department• Conducted process analysis within the Core IT department to improve processes and define key responsibilities and accountabilities.

Melbourne, Australia

• Administered the Mercury Quality Center test tool.• Ran automated tests in Winrunner and Quick Test Pro.• Performed Product/Systems Testing, User Acceptance, End to End / Integration and Implementation Verification testing.• Implemented the Mercury Quality Center Dashboard for • Participated in testing for large projects.• Had exposure to the Breakfix second level helpdesk team, helping to re-engineer the registration process.