Ada Piotrowski Email & Phone Number

Fort Collins, CO, US

Customer & Prospect Onboarding: Oversee the onboarding of new customers, including documentation collection, meeting coordination, and facilitating the handoff from sales to support.Contract & Billing Management: Lead contract preparation and execution, ensuring timely distribution, signature collection, and compliance. Work with the finance team to track.

Remote

Manage 20+ clients, including agencies with multiple accounts, and 50+ web projects simultaneously ranging in scope from 1– 400 project hours, involving discovery, design, development, testing, and launch. Oversee maintenance clients and lead hosting migrations, page additions and design updates, and integration of ecommerce functionality. Define scope of.

Remote

United States

Manage and maintain the export receivables region, averaging $8M-$10M. Maintain accounts receivable balances and credit limits up to $1.5M. Contact 600+ dealers and customers regularly via email and phone to ensure timely collections. Reduce DSO for the same region. Responsible for timely updates of various customer credit files. Work closely with sales.

Fort Collins, Colorado Area

Maintain customer accounts daily within credit guidelines. Notify customers with delinquent accounts and attempt to secure payment. Negotiate payment plans or schedules. Maintain a portion of accounts receivable in compliance with the company’s credit terms and guidelines. Supply documentation to customers for payment of invoices. Follow accounting.

Provided accurate, prompt support to resolve customer issues. Handled internal and external customer calls, enter orders received via email, phone, and fax, code orders. Assisted customers with pricing, shipping, product availability, terms and conditions, stock issues, and order expediting. Helped customers in determining product needs, and upsell when.

Fort Collins, Colorado Area

Provided exceptional customer service to support the successful delivery of personal care services and products. Cleaned workstations for stylists, greeted clients and solicited requests for beverages. Cashed out transactions, balanced cash drawer, and maintained paperwork and inventories.

Fort Collins, Colorado Area

Fort Collins, Colorado Area

Performed a variety of customer service and office support activities, including representing the organization at trade shows and fairs, performing various marketing activities, and updating databases.>> Used QuickBooks for bookkeeping duties (A/P, A/R, financial reporting, some light collections) for service business.>> Handled other office support.