Melissa Silberstang Email & Phone Number

NYC

resolving customer problems via emailcataloging customer feedback and complaints, labeling and forwarding to appropriate contactinputting telephone sales orderswriting weekly blog posts regarding wine regions and industryproofing website offers and emails

write and edit blog postscreate content for social media interactions and postspull weekly analytics for the website

Newark, NJ

made and served coffees, teas, smoothies, sushi, sandwichesincreased visibility and return customers with a very limited budgetstarted weekly community poetry writing workshops, book clubs meetings, and life drawing workshopsintroduced and designed business cards, gift cards, take-out menus, and other promotional materialsfound and organized catering.

New York, New York

performed all pre-press duties for nationally distributed books, including copy editing and proofreading, content editing and line editing, layout, and designhandled royalty system and paymentsreviewed unsolicited manuscript submissions as acquisitions editor; determined which books to pass on to publishercollaborated with authors during the editing and.

Denville, NJ

oversaw billing and invoicingcoded medical files and sorted 10 years of patients' charts in 3 weeks