Adarsh Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Responsibilities :- I have hired and thereafter leading a team of 10 members. My responsibilities include interpreting business requirements and creating documentation such as BRDs, user stories, and user flows.- Develop and implement new business processes with cross-functional teams, increasing productivity.- As the team leader, I am responsible to establish project goals, oversee the development of the application, and ensure successful project completion.- Created Figma designs for a flagship application, leading to a improvement in user satisfaction based on stakeholder feedback.- I am responsible for utilizing project management software such as JIRA & Redmine to ensure efficient project management.- I am responsible for preparing and delivering comprehensive project reports and presentations to founders and CEO, showcasing project progress and key performance metrics.- Implemented A/B testing strategies on the application.- As the team leader, my responsibility also includes conducting User Acceptance Testing (UAT) to verify that all requirements have been fulfilled.

Bengaluru, Karnataka, India

Responsibilities :- Responsible for making calls to retain existing customers & understand their requirements in order to enhance the services.- Handled escalation calls.- Participated in client meetings & demos.

Bengaluru, Karnataka, India

Responsibilities :- Conducted client training sessions and demonstrations.- Developed process documentation for client training.- Guided new employees on software usage.- Handled the escalations calls & was able to retain clients.- Guided clients with their GST filings.

Master Of Business Administration - Mba, Business Analytics

Bachelor Of Business Management, Finance

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Intermediate

Matriculation

Activities and Societies: Cricket