Ria Jaswal Email & Phone Number

Creating and monitoring a wide variety of email marketing campaignsConducting market research to better comprehend prevailing consumer behaviors.Ensuring design and layouts of emails are optimized, user and mobile-friendlyProofreading key messaging in and out of email templatesCompiling and purging email lists securing email databases for future campaigns

• Manage the performance of 300+ partner accounts in the East Coast markets ensuring that assigned markets and partner agents achieve specific Net Promoter Survey metrics and revenue goals.• Ensure Redfin values, service standards, and established goals are exceeded in assigned markets.• Act as an advocate for partner accounts and Redfin's partner referral customers.• Track account performance and measure market data metrics utilizing the Net Promoter Survey system, Agent Tools, Tableau, Zendesk, and Salesforce.• Navigate, troubleshoot, and support accounts through the use of Redfin's proprietary CRM and software.• Create success plans and best practices for accounts that outline critical success factors, specific metrics for success, potential issues/encumbrances, and provide professional development through positive, constructive coaching and support.• Oversee and assist in account recruitment, on-boarding, account retention, and off-boarding.• Maintain a 76% NPS or above across all of my markets as well as a 98% CSAT while being responsible for $5MM in revenue.

● News anchor for Emmy winning flagship newscasts ● Delivering 6 p.m. ratings that position newscast as #1 in the market ● Presenting live external communications to 181k+ people per day ● Crafting real-time messaging to external market through newscasts, breaking news reports and live interviews● Executing multiple same-day deadlines including writing, editing and sourcing of up to 60 new scripts per day● Ability to juggle multiple, complex storylines at the same time while maintaining a consistent voice ● Strong ability to take complex messages and deliver them in a clear, concise manner for a broad audience● Adept at engaging and building relationships with senior executives across multiple industries● Identifying strategic arenas for coveted consumer segments through editorial choices● Mentoring, motivating and empowering reporters to write fair yet captivating scripts, create memorable moments with video, establish credibility and deliver stories that evoke emotion. ● Expand online consumers via social media through 27k+ followers across all channels

Social Media: Creating Posts using Canva software and posting on different SM Platforms. Digital Ads: Creating ad commercials and running on FB and Google. Monitoring ads performance using the Semrush tool. Email Campaign: Running a 7-stage campaign to targeted company Heads/Managers, nurturing through monthly email newsletters using Hubspot and Mixmax tool.Performance Marketing: Using A/B testing method and monitoring the performance of Ads, Keywords using the Semrush tool.Youtube Marketing: Creating Company videos, completd work handover videos, industry specific education videos and clients testimonial. Editing these videos using Da Vinci Resolve 16.0 software and uploading on Youtube with right video tags using VIDIQ tool.

• Meet sales goals by educating clients on various brands and products we carry as well as providing services• Understand ingredients and their efficacy as well as keeping up with trends in the industry• Maintain outstanding store condition and visual merchandizing standards by supporting in daily cleaning, maintaining stock as well as presentations• Effectively communicate with peers, store manager, customers and in store representatives from our Brands• Handle customer issues that come up in a professional manner and keeping the client happy.

Worked on Off-page SEO, Backlinks. Using the Ahrefs tool, I developed over 300+ backlinks. Worked on an Email campaign using YAMM, Hubspot.

● Anchor of morning show, Today in New England where newscast grew from #3 to #1 in the market ● Tasked solely with delivery of Olympics brand to Boston market. ● Enormous speed to market growth of Olympic content during Beijing 2008, Vancouver 2010, London 2012 including 2.50 hours of continuous coverage daily and 1500+ live reports ● Researching and developing broad national/regional storylines and transforming into digestible content for mass market● Identify and cultivate relationships with key stakeholders at regional, statewide and national level● Distilling complex information to broad audience in top 10 U.S. market

● Generating exclusive, well-sourced and researched data that drives consumer engagement ● Enterprising, writing and delivering live reports ● Cultivating community and government contacts

● Bureau Chief, Morehead City and surrounding towns● Reporting military affairs at Marine Corps Base Camp Lejeune & Air Station Cherry Point● Reporting environmental concerns/marine sciences in coastal communities

Bachelor Of Engineering - Be, Electronics And Instrumentation

Bachelor Of Science (Bs), Hospitality Leadership

Activities and Societies: Event Management Group, Vincentians in Action Concentration in Lodging Management Specialization in Sales.

Bachelor'S Degree, Computer Software And Media Applications

Bachelor'S Degree, Bachelor Degree Nutrition Sciences And Public Health