Product Manager
San Jose, Ca, Us
• Owner and champion of Baynote’s core application, an intent-driven personalization engine that powers recommendations and search results for 150+ customers to deliver a more engaging visitor experience across websites and mobile devices (customers include Dell, AT&T, Stubhub, Jcrew, Bluefly)• Managed entire product development lifecycle of internal tools and external applications, from defining product strategy and business use cases to gathering success metrics and customer feedback• Worked directly with engineers and designers to determine technical feasibility/risks, identify best implementation methods, resolve bugs, and prioritize features• Led U.S. and international development team of five people in delivering monthly product releases• Trained Professional Services and Sales teams, customers, and partners on new product capabilities• Conducted AB tests, analyzed conversion metrics, wrote ETLs, and generated custom reports