Adeoluwa Ojo Email & Phone Number

Lagos, Nigeria

Atlanta, Georgia, United States

• Expert in developing Tableau stories for C-Suite executive consumption and marketing team
• Responsible for developing, analysing and reporting key risk indicator and key performance indicator metrics that enable management to make timely and effective decisions related to threats, risks and control.
• Collaborated with business units to improve client processes and provided detailed analysis on customer segmentation and campaign effectiveness.
• Conducted data validation and extensive back-end testing, ensuring data quality and accuracy.
• Utilized statistical techniques (regression, cluster analysis) to solve business challenges, providing insights that informed product and service adjustments.
• Involved in extensive data validation by writing several complex SQL queries and involved in back-end testing and worked with data quality issues.

Lagos State, Nigeria

• Track trends in customer feedback using excel/google sheets and powerBI and collaborate with management to determine the root cause of issues
• Developing reports, dashboards using PowerBI to be presented to the management team
• Provided recommendations that relate to operational improvement within the Authority.
• Analyzed the customer service operations using Ms Excel and made suggestions for methods to boost output and levels of customer satisfaction.
• Gained knowledge of business requirements, cutting-edge analytics methods, and efficient dashboard design to generate real business value, particularly by conducting analysis across organizational and functional.
• Supported the waste management authority by providing KPI indicators and defining operational status.

Bachelor Of Science - Bs, Demography And Social Statistics

B.Sc., Demography And Social Statistics