Adeoluwa Ojo

Adeoluwa Ojo Email and Phone Number

Lagos, LA, NG
Adeoluwa Ojo's Location
Nigeria, Nigeria
About Adeoluwa Ojo

As a Customer Service Representative with years of experience, I have developed a passion for providing exceptional customer experiences. My skills include active listening, problem-solving, and conflict resolution, which have helped me build long-lasting relationships with clients. I am skilled in communicating effectively with clients, both verbally and in writing, and I am fluent in English.I am committed to going the extra mile to exceed customer expectations, and I am always eager to learn and grow in my role. My experience includes working in fast-paced environments, managing multiple tasks simultaneously, and providing top-notch support to clients across various industries.I am proud to have contributed to my previous companies' success by maintaining high customer satisfaction rates, increasing revenue, and building a strong reputation for exceptional customer service. I am now seeking new opportunities to further develop my skills and contribute to a company's growth and success.

Adeoluwa Ojo's Current Company Details
Lagos Waste Management Authority (LAWMA)

Lagos Waste Management Authority (Lawma)

View
Head Situation Room
Lagos, LA, NG
Website:
lawma.gov.ng
Employees:
393
Adeoluwa Ojo Work Experience Details
  • Lagos Waste Management Authority (Lawma)
    Head Situation Room
    Lagos Waste Management Authority (Lawma)
    Lagos, La, Ng
  • Lagos Waste Management Authority (Lawma)
    Head Of Customer Service
    Lagos Waste Management Authority (Lawma) Mar 2021 - Present
    Lagos, Nigeria
    I was instrumental in building the authority’s call center, where I make key contributions towards decision making regarding the clients, processes, technology and the future. I manage and Lead a team of 8 customer service reps to drive performance across the call center's operation, and carry out analysis of data at intervals to prepare relevant reports for senior management.I and My team have been able to reduce complaints by 15% while ensuring customer satisfaction.
  • Lagos Waste Management Authority (Lawma)
    Customer Service Representative
    Lagos Waste Management Authority (Lawma) Feb 2019 - Mar 2021
    Lagos, Nigeria
    Provided primary customer support to internal and external customers.Responded to customer requests for products, services and company information.

Adeoluwa Ojo Education Details

Frequently Asked Questions about Adeoluwa Ojo

What company does Adeoluwa Ojo work for?

Adeoluwa Ojo works for Lagos Waste Management Authority (Lawma)

What is Adeoluwa Ojo's role at the current company?

Adeoluwa Ojo's current role is Head Situation Room.

What schools did Adeoluwa Ojo attend?

Adeoluwa Ojo attended Obafemi Awolowo University, Obafemi Awolowo University.

Who are Adeoluwa Ojo's colleagues?

Adeoluwa Ojo's colleagues are Akoh Monday, Tosin Benson, Olubukonla Afolake, Chidimma Lovelyn, Oyetayo Oluwadamilare, Adebayo Adeniyi Lateef, Ubon Nsuabia.

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