Building and maintaining customer relationships Identifying new services to promote sales and new business opportunities Professionally manage concerns and complaints of customers.Communicating with other departments to ensure customer satisfaction and company success Analysing customer data to develop targeted marketing campaigns and making strategic business decisions.Creating sales plans to generate revenue Monitor business competitors by… Show more Building and maintaining customer relationships Identifying new services to promote sales and new business opportunities Professionally manage concerns and complaints of customers.Communicating with other departments to ensure customer satisfaction and company success Analysing customer data to develop targeted marketing campaigns and making strategic business decisions.Creating sales plans to generate revenue Monitor business competitors by researching industry trends. Show less

Handling customer enquiries within business hoursRespond promptly and professionally to customer inquiries and complaints via various communication channels (via email, phone, and social media)Identify, troubleshoot, and resolve customer issues within the stipulated Service Level Agreements (SLAs)Manage and monitor the Issue Resolution team mailboxIdentify and escalate critical customer issues to the relevant departments for immediate action: Proactively… Show more Handling customer enquiries within business hoursRespond promptly and professionally to customer inquiries and complaints via various communication channels (via email, phone, and social media)Identify, troubleshoot, and resolve customer issues within the stipulated Service Level Agreements (SLAs)Manage and monitor the Issue Resolution team mailboxIdentify and escalate critical customer issues to the relevant departments for immediate action: Proactively provide solutions to common customer issues by maintaining a comprehensive knowledge base Develop and maintain relationships with internal teams: Analyze customer feedback and identify trends.Work closely with other Personnel, both internally and with partners, to identify the root cause of issues and suggest measures to prevent them from recurring.Prepare weekly and monthly reports on issue resolution status, highlighting performance and areas of improvementResolving customer complaints quickly and efficiently Understanding key customer individual needs and addressing theseKeeping customers updated on the latest offers in order to increase salesBuilding and maintaining profitable relationships with key customersAnswer customers phone calls and emailsResponding to customers question and concernsMaintain a positive attitude and calmly respond to customers complainRecommend possible services to meet customers needs.  Show less

·       Supervise all farm activities ·       Plan finances and production to maintain farm progress against budget parameters·       Maintain high standards of animal welfare·       Overseeing the logistics of raw materials to the farm·       Oversee the sale of birds and ensure customer satisfaction·        Prepare plans and schedules for farm operations and ensuring staffs understand expectations.

Fish processing, Pond Construction, Fish Breeding and Hatchery, Water Qualities and Record Keeping