Indirect Sales Manager
Provide leadership and direction as a Manager Corporate/Institutional Accounts Sales of Mobilink GSM, the World’s leading Telecommunication Service Provider.Managing an extensive portfolio of telecom products, ensuring the key KPIs such as ProfitabilityManaging Key Accounts like Airblue Limited, Hashoo Group, Saif Group, Lafarge Pakistan Cement etc. Increasing volume and customer base, calculating margins & cost analysisMaximizing profitability of the Region by maximizing sales and identifying performance gaps, margins and controlling costsDeveloping the business by expanding the network of key agentsGenerating Sales plan and Sales Forecast on the basis of Trend AnalysisManaging Customer complaints through a dedicated teamImproving documentation and developing a system to ensure customer satisfactionEnsuring smooth operational activities to manage customer demandsReporting to the National Manager Corporate Accounts Sales with regular coordination with other Business DirectorsManage and supervise the Sales and Customer services of Corporate/Institutional Accounts of high revenue and valued companies/customers with customer oriented approach while keeping smooth operationsMonitor departmental goals and objectives and ensure communication to customersPlan, develop and implement customer service strategies aimed at enhancing image of the Company and overall financial benefits by raising revenue growthEstablish a relation between customer and corporate companies to enhance the company image. Monitor and measure Service Level given to Customers to significantly increase in both internal and external customer satisfaction levelsAchieving the Sales, customer Service & Recovery targets to keep the team upStressed excellence in Sales & Customer service which resulted in favorable publicity for the companyForecasting the sales and developing plan for increasing sales pitch
