Oriade Adefioye Email & Phone Number

North York, Ontario, Canada

1. Internal Infrastructure Administration• Responsible for internal technology infrastructure and IT asset management• Responsible for user account and access management, remote access management and applications support.2. Security and Data Protection• Member of cross department Security Team, including security vendors to maintain and strengthen company-wide Security Posture.• Configure, monitor and ensure compliance with data, software and hardware security policies and procedures, in accordance with global standards of certification and attestation (SOC2, GDPR, ISO).• Responsible for backup process and provide periodic maintenance as required.• SME for software, hardware, and network administration.• Administer domain controller policies to maintain workstations and laptops so that they comply with industry standards (PCI, PII).• Responsible for server patches, workstation patches, periodic password resets to comply with industry security standards.• Participate in review, update and test company disaster recovery plan and business continuity plan.3. End User Support• Provide problem solving and support services to internal users (local and remote).4. Ad-hoc Projects• At the direction of management, research software and hardware options to enhance the existing infrastructure or meet new business needs and present findings.• Assist in road-mapping the future infrastructure requirements and options.• Responsible for IT Procurement.

Managed software projects at a global level, working with a diverse, multicultural team, across various time zones to deliver Products tailored to help achieve organizational goals. Managing multiple enterprise-wide expansion and diversification project initiated to address Infrastructure deficit in some of our locations, in the bid to capture new market.Role Overview: •Developed, updated, and reviewed departmental policies, IT Service process flows, departmental budgets, business continuity plan.•Contributed in achieving ISO 9001 Certification as Lead Implementer, as well as Internal Auditor.•Led SOC2 assessment on annual basis.•Configured Firewalls Palo Alto, Routers and Switches (Dlink, Cisco, Meraki, Unifi, D-Link), Windows Servers 2022, 2019, 2016, 2012 R2, 2008. Carried out various upgrades and standardizations as required from version to version, based on End of Life, Vulnerabilities, Use-case and Manageability.•Spearheaded transition to cloud (Microsoft Azure Active Directory) as well as implementation of CyberSafe principles for remote users(SD-WAN using Cisco and Security Awareness Training using KnowBe4)•Served in advisory capacity providing expertise and professional knowledge to executive management on ITIL implementation with regards to SLAs and Access Control.•Served as the anchor between both internal and external IT services teams, i.e., IT Service owners, stakeholders, project teams and offices and senior management to ensure IT services are meeting the overall strategic goals•Deployed and responsible for managing ESET, Global Protect, Windows Defender, Second Chance, PDQ(deployment and security), endpoint manager by Microsoft, Intune(deployment and control,) Scanners and sensors (Scan network, discover check user activity, document it and create mitigations for them, analyze, review)•Led a team of process managers and specialists in implementing, sustaining, and improving enterprise service management processes in alignment with ITIL.

 Project Oversight: Directed and oversaw the execution of projects from initiation to completion, ensuring alignment with organizational goals and client expectations. Provided leadership and guidance to project teams, fostering collaboration and a shared understanding of project objectives. Delivery Strategy: Developed and implemented effective project delivery strategies in accordance with industry best practices and company standards. Collaborated with stakeholders to define project scopes, objectives, and deliverables. Resource Management: Allocated and optimized resources to ensure the successful delivery of projects on time and within budget. Coordinated with various departments to secure necessary resources for project implementation. Risk Management: Identified potential risks and challenges associated with project delivery and developed mitigation plans. Monitored and managed project risks, promptly addressing issues to maintain project timelines and quality. Quality Assurance: Established and enforced quality assurance processes to ensure the delivery of high-quality solutions that met client requirements. Conducted regular project reviews and audits to assess performance and identify areas for improvement. Stakeholder Communication: Served as the primary point of contact for stakeholders, providing regular updates on project progress, challenges, and milestones. Budget Oversight: Managed project budgets, tracked expenditures, and ensured adherence to financial constraints. Collaborated with finance teams to accurately forecast and report project-related financials. Continuous Improvement: Fostered a culture of continuous improvement within the project delivery team, encouraging feedback, and implementing lessons learned from previous projects. Stayed informed about industry trends and emerging technologies to enhance project delivery methodologies.

Master Of Information And Communications Technology (M.Ict), Information Communication Technology

Bachelor Of Science With Education Bsc(Ed), Electrical And Electronics Engineering