Adele Clark
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Adele Clark Email & Phone Number

Sr. Manager Avaya at Sr Manager Avaya
Location: Sandy, Utah, United States 4 work roles 2 schools
1 work email found @ringcentral.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

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Work email a****@ringcentral.com
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Current company
Role
Sr. Manager Avaya
Location
Sandy, Utah, United States
Company size

Who is Adele Clark? Overview

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Adele Clark is listed as Sr. Manager Avaya at Sr Manager Avaya, a company with 14272 employees, based in Sandy, Utah, United States. AeroLeads shows a work email signal at ringcentral.com and a matched LinkedIn profile for Adele Clark.

Adele Clark previously worked as Program Manager II at Avaya and Sr. Call Center Consultant at Avaya. Adele Clark studied at Project Management Institute.

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{first}.{last}@ringcentral.com
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Profile bio

About Adele Clark

Adele Clark is a Sr Manager at Avaya. As a leader in enterprise communications, Avaya is focussed on helping clients align their communications strategies with business objectives creating cost competitive advantages while improving business performance.Adele was promoted to Sr. Manager at Avaya, responsible for the US South Region. She is responsible for approximately 34 million in revenue and has 20 people reporting to her. She is responsible for the successful completion of all projects and programs in the South region. She is also responsible for working with customers, sales and internal organizations for disputes, escalations and resolution. She assists in a pre-sales capacity for large complex telephony, contact center deal reviews. Adele has 36 years proven experience of Program/Project Management of large-scale software development, consulting and integration projects as well as providing leadership in process and methodology development. She has expertise in CRM (Customer Relationship Management) CTI (Computer Telephony Integration) Voice over IP (VoIP) and Complex Contact Center applications, SIP, Avaya Voice Portal, Avaya Proactive Contact and Avaya 1X integration and services.

Current workplace

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Sr Manager Avaya
Sr Manager Avaya
Sr. Manager Avaya
durham, north carolina, united states
Website
Employees
14272
AeroLeads page
4 roles

Adele Clark work experience

A career timeline built from the work history available for this profile.

Sr. Manager Avaya

Current
  • Responsible for regional revenue delivery approx. 34 million a year
  • Provide support for administrative and methodology support delivery for Project and Program Managers.
  • Mentoring of direct reports as well as regional resources.
  • Escalation management for complex projects and situations.
  • Develop cohesive relationships with external and internal customers.
  • Problem resolution for situational issues and project/programs.
Jun 2015 - Present

Program Manager Ii

Sandy, Utah

  • Avaya Program Experience - Thorough understanding of application and user interface design, Enterprise Communication, Call Center systems and adjuncts for Financial services, Retail and Systems integrator/Service.
  • Program/Project Manager for Multi-site, SIP, VOIP Communication Manager, remote gateways, IVR, IC/OA, Modular Messaging, CMS, SAL, Session Manager, System Manager, Verint/Centerbridge, Avaya Integrated Management.
  • Program/Project Manager for Multi-site VOIP Communication Manager, remote gateway project involving 50 sites, eCAS, Modular Messaging, CMS and Call Center Consolidation
  • Program/Project Manger for complex IP telephony Communication Manager installation between Canada and US including VoIP IR, IC/OA, call Center.
  • Program/Project Manager for Multi-site PBX upgrade to Communication Manager, CMS consolidation including ICM/Geotel, WFM, IEX, etalk and Genesys, over 200 sites and multiple Core locations in secure data centers.
  • Program Manage large complex University Campus environment including PaeTec integration, Mutare Integration, Covert voicemail for 5000 users, Convert ATM to new IP infrastructure for 12,000 users, complex e911.
Mar 2002 - Jun 2015

Sr. Call Center Consultant

  • Contact Center Consulting & Integration:
  • Contact Center Manager – Interaction Center (IC) Implementations including Operational Analyst, Contact Center Express, Elite Multi-channel
  • Avaya Experience Portal, IR and CPE voice response system
  • Software – flatten and consolidation of large enterprises
  • Voice/Call routing (Expert Agent Selection, Advocate, Best Services Routing, Virtual Routing
  • Call Center Consulting
Jan 1999 - Feb 2002

Project Manager, Technical Consultant Software Specialist

  • Manage and implement projects for new telephone systems, upgrades and changes to existing phone systems ie: Merlin Legend, Definity Prologix Definity G3SI, G3R, Intuity Voice Mail, Audix Voice Mail, Legend Mail, Octel.
  • Extensive Project management, customer service and vendor relations.
  • Deliver administrative and end-user training.
  • Extensive Network, Call Routing Design, Call Center Applications.
  • Coordinate and implement highly technical sales applications.
  • Maintains consistently high performance in Customer Satisfaction.
Oct 1978 - Feb 1999
Team & coworkers

Colleagues at Sr Manager Avaya

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2 education records

Adele Clark education

Education record

Project Management Institute

• Project Management Professional (PMP) Certification • Current PMI (Project Mangement Institute) affillation

FAQ

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What company does Adele Clark work for?

Adele Clark works for Sr Manager Avaya.

What is Adele Clark's role at Sr Manager Avaya?

Adele Clark is listed as Sr. Manager Avaya at Sr Manager Avaya.

What is Adele Clark's email address?

AeroLeads has found 1 work email signal at @ringcentral.com for Adele Clark at Sr Manager Avaya.

Where is Adele Clark based?

Adele Clark is based in Sandy, Utah, United States while working with Sr Manager Avaya.

What companies has Adele Clark worked for?

Adele Clark has worked for Sr Manager Avaya and Avaya.

Who are Adele Clark's colleagues at Sr Manager Avaya?

Adele Clark's colleagues at Sr Manager Avaya include Abhishek Kumar, Lothar Theisen, Belen Pugliese, Michelle Van Horn, and Luisa Castaño.

How can I contact Adele Clark?

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What schools did Adele Clark attend?

Adele Clark studied at Project Management Institute.

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