Adele Griffin Email & Phone Number

Manchester, England, GB

Manchester, England, United Kingdom

Learning & Capability Delivery Manager responsible for the management of a Training Facilitation Team within the FinCrime Hub.

Manchester, Greater Manchester, United Kingdom

Learning Consultant working on the Customer Due Diligence Project within Shared Services / Operations supporting delivery of new technologies and processes. Delivering training to new joiners on Customer Due Diligence and Anti-Money Laundering practices and regulations, as well as ongoing training/coaching across the operation. Liaising with key.

• My role is to manage a team of Training Advisors in the implementation of various projects affecting the business. Responsible for all performance management, scheduling, delivery and reporting. Other duties include:
• Work stream lead for project initiation meetings, communicating with senior management to understand requirements and managing risk
• Maintaining learning outcomes for selected projects and driving responsibility for methods of delivery and affected audiences
• Report to the Head of Policy and Training relating to team performance, highlighting potential challenges and providing solutions in a timely manner
• Developing a business as usual catalogue of training to run alongside project implementations
• Contribute to the overall training strategy for the Guinness Partnership

Manchester, United Kingdom

• My role was to work with key stakeholders across the business to design and deliver appropriate learning and development solutions that meet the required needs. Initially responsible for the needs of the customer.
• Conducting training needs analysis in consultation with key stakeholders
• Design and deliver learning and development interventions using innovative learning methods
• Provide feedback and recommendations to support ongoing performance improvement
• Design and deliver targeted training where appropriate
• Work alongside internal and external bodies to ensure training content is compliant and current

Customer Accounts Advisor Guinness Partnership LTD, April 2014 - February 2016My role was to deliver high quality customer focused rent account management services in line with agreed performance standards and targets. Providing customers with prompt, professional and accurate information and advice in relation to their rent account enquiries. I was.

Manchester

Running own business creating bespoke floral arrangements, managing business accounts and client relationships.

• My role was to design and deliver SAP training across the British Council’s global network as part of the biggest change programme the organisation had ever seen. Duties included:
• Providing role specific, comprehensive training to over 1000 staff in 10+ countries including India, China, Bosnia and the United Arab Emirates
• Created and maintained training schedules for trainers
• Created and maintained rotas for staff responsible for cleansing training environment data during rollouts, liaising with both UK and overseas teams to ensure data cleansed without disruption to training sessions.
• Acted as training lead during Europe and East Asia rollouts, co-ordinating team meetings across time zones, providing support to trainers and updates to project and senior management
• Mentoring and creating an induction package for new members of the team

Manchester, United Kingdom

Certificate In Anti-Money Laundering, Financial Crime

Anti Money Laundering (L3 Certificate), Higher Distinction

Cipd Level 5 In Learning And Development

Activities and Societies: CIPD Currently studying towards this.

L3 Diploma In Floistry, Distinction

L2 Diploma In Floristry, Distinction