This is a new position which involves:summarising all newly registered patient medical records in a timely manner. Dealing with Solicitors / Insurance reports and queriesDealing with patient queriesArranging smear appointments and processing on Open Exeter systemDealing with all surgery claims on a monthly basis: creating invoices and submitting via email or post to relevant services.Dealing with QoF - inviting patients to attend for their annual reviewsUse of Ardens… Show more This is a new position which involves:summarising all newly registered patient medical records in a timely manner. Dealing with Solicitors / Insurance reports and queriesDealing with patient queriesArranging smear appointments and processing on Open Exeter systemDealing with all surgery claims on a monthly basis: creating invoices and submitting via email or post to relevant services.Dealing with QoF - inviting patients to attend for their annual reviewsUse of Ardens for searchesSupport for staff when requiredSecretary Support - referring patients using eRS system - emailing referrals to correct Service providers - dealing with death certs/crem forms and booking appointments for MRI scans and US scans Show less

Surgery of 18,500 patients - Overseeing the smooth running of a busy reception which has 6 staff members. Co-ordinating work rotas, room rotas for clinicians. Ensuring reception area is ready for the day ahead. Creating clinic templates on Emis. Adding new members to Emis. Raising invoices at the end of each month for LES/DES claims and PPA for prescriptions. Raising smart card requests for new staff members. Problem solving on daily basis. Authorising annual leave ensuring all shifts are… Show more Surgery of 18,500 patients - Overseeing the smooth running of a busy reception which has 6 staff members. Co-ordinating work rotas, room rotas for clinicians. Ensuring reception area is ready for the day ahead. Creating clinic templates on Emis. Adding new members to Emis. Raising invoices at the end of each month for LES/DES claims and PPA for prescriptions. Raising smart card requests for new staff members. Problem solving on daily basis. Authorising annual leave ensuring all shifts are covered. Attending weekly meetings, carrying out requested tasks. Working alongside clinicians and assisting with all queries such as IT issues, chaperoning when necessary. Creating searches when needed. Can use spreadsheets especially for finances. Dedicated to my role in any position I happen to work in, working beyond my core hours on a daily basis. Show less

Ensuring consulting room is ready at start of shift for Doctor on duty and reception area is ready for patients arriving for out of hours service. Checking stock in GP room ensuring they do not run out of essential equipment. Meeting and Greeting patients who have been booked in out of hours surgery by their own GP surgery. Chaperone GP when necessary.. Fax referrals to relevant hospitals and departments and send copy to patients own GP. Ensuring prescriptions are locked away securely at… Show more Ensuring consulting room is ready at start of shift for Doctor on duty and reception area is ready for patients arriving for out of hours service. Checking stock in GP room ensuring they do not run out of essential equipment. Meeting and Greeting patients who have been booked in out of hours surgery by their own GP surgery. Chaperone GP when necessary.. Fax referrals to relevant hospitals and departments and send copy to patients own GP. Ensuring prescriptions are locked away securely at end of shift. Tidy consulting room and reception area at end of shift, remove signs ready for next service users. Securely lock access area for patients at end of shift. Show less

Office administrator for busy General Practitioners (12,500 patients across 2 sites)Fully trained on EMIS WEB/Docman/Docmail/Mjog/AccuRX/Microsoft Office/Excel• Unlocking the building each morning, switching all computers on ready for the day ahead. Putting prescriptions to be signed that day in doctors rooms• Change back up tapes for server daily• All registrations, GP2GP and degrades. These are dealt with on a daily basis• Adding patients to organ donor /… Show more Office administrator for busy General Practitioners (12,500 patients across 2 sites)Fully trained on EMIS WEB/Docman/Docmail/Mjog/AccuRX/Microsoft Office/Excel• Unlocking the building each morning, switching all computers on ready for the day ahead. Putting prescriptions to be signed that day in doctors rooms• Change back up tapes for server daily• All registrations, GP2GP and degrades. These are dealt with on a daily basis• Adding patients to organ donor / blood donor register register on Open Exeter• All Qof recall and meeting all qof targets (which I’m proud to say we as a team gained 100% last year)• All claims including LCS, Public health (coils/implants) ECG’s, PPA and CQRS• Insurance reports that doctors have completed and raising invoices, scanning completed forms on to patient records.• Child vacs/imms claim on Open Exeter• Dealing with blood results on a daily basis, filing all results that are normal. Sending tasks to reception if sample was inadequate for testing.• Smears – adding results to templates and updating diary for next recall.• IT support• Searches• Unlocking smart cards• Changing passwords in Emis and Docman• Mjog text messaging service• Docmail – sending letters to patients in batches using docmail service• Ordering stock via PCSE• Ordering stock for clinical rooms ie: couch rolls/hand towels etc….• I am responsible for petty cash, entering on spread sheet incoming and outgoing monies• I am fully competent in using Microsoft word/excel• Team Leader (Go to person for GP/Nurses/Reception staff for general queries/IT help) Show less