Oversee a staff of 60+, meet with new clients for in-take, manage payroll and billing, billing with LTC insurance and outside vendors, assign and manage all HR and trainings, interview/hire/terminate employees, and much much more!

As the Store Manager for BCBGMAXAZRIA, I have received an amazing opportunity to grow and develop a staff of 10 individuals who have a great passion towards the brand, and a great ability to connect to customers. Throughout my time with BCBGMAXAZRIA I have been able to increase sales, quality, and promote two individuals to upper management. Analyzing data and creating action plans have been the essential part to my own growing process as well as my fellow staff members. Constructing 1-1 touch bases have enabled my staff to learn the fundamentals of what customer service truly means to BCBGMAXAZRIA as well as the day to day activities that go into running a business. Visual Merchandising, Operational tasks, Loss Prevention and Human Resources/Recruiting are the key components to my management team and how our staff abides by the mission statement of BCBGMAXAZRIA. We promote a product that is visually appealing to the customer by ensuring that is merchandised to company standards and looks as gorgeous on the hanger as well as on an individual. We ensure that all Loss Prevention policies are adhered to, as well as role playing with recovery statements. As our business grows, we are constantly recruiting new individuals who can help enhance our selling capabilities and add a new development to our team.BCBGMAXAZRIA is an amazing company to work for, and it creates a great opportunity for each one of my staff members, as well as myself, to grow and develop with the help of others leaders in the business.

As the assistant store manager for Louis Vuitton, I was held to multiple responsibilities and oversaw 3-4 employees during one time. In Q3 of 2010 our store surpassed ly by over 35% and in Q4 of 2010, our store surpassed ly by over 44%. Our total profits for the year were 33% over ly, a huge increase over what many stores were currently doing. I have continuously been the top seller for the store, as well as handling all operational and back of house duties.I am held to conduct all HR duties; recruiting, interviewing, training, and supporting all paperwork to New York. Along with HR, it is my main responsibility to help train and re-focus all employees within clientelling and product knowledge. All operational functions regarding transfers, shipments, receiving, packaging orders, repair orders, in store repairs, sales analysis, inventory control, as well as my store reverse are all handled on a daily basis by myself or store manager. Everyone in the store is held to visual merchandising standards in regards to all handbags and props being displayed by company standards. As many duties and responsibilities I conduct on a daily basis, it is my job to ensure that the company guidelines are being followed with all employees and that the brand is being represented to the best of its ability.

Breaking down Accessory Department on a Weekly Basis- Revenue & Units (Sold vs. Not)Division of Responsibility- Human Resources & Customer ServiceSupervising all sales associates and keep them on track with Juicy Couture standardsHeld Accountable for KPI's on the floorMotivating & encouraging sales associates to attain goals & reach higher standardsLeading one-on-one meetings with sales associates to discuss their goals & achievements metConducting shipment, transfers, markdowns, and all operational and visual functions within the store

Supervise all sales associates and keep them on track with kate spade standardsInvest in staff development and help train associates with product knowledge and selling skillsConduct shipment, transfers, markdowns, and all operational and visual functions within the storeCustomer service; keeping in contact with returning customers; clientellingWriting continuous thank you notes to clients and new clients who enter the storeHelp recruit and spread the word of hiring opportunitiesTaking the lead as the head of visual merchandising within the storeHandling all cash functions; nightly deposits, cashing in and out registers morning and night

Coordinating a staff of 161 individuals to get together and participate in an event put on by the Recreation Center Staff; one per semesterCreating flyers and advertising for the event

Guiding new students, staff or parents around the "green" buildingInforming individuals of all the sustainable aspects the building consists of

Contacting all Program Coordinators for Info on ProgramConstructing Tour Outline for Recreation Center's Facilities/ProgramsInforming all tour guides of expectations and the day's eventsDesigning picture boards of all staff in the building

Interacted with the Sonoma State faculty and voicing the opinion of the studentsAttended bi-weekly meetings with the faculty and Associated Students, listening to the concerns of the students, and taking those concerns to the Academic Senate

Secured the building by opening and closing the facility at prescribed timesOversaw all cash register transactions; cashing in and out Front Desk StaffMonitored all participants and checked for safety and maintenance concernsCompiled daily user statistics, staff and facility reports, assisting participants, and answering phonesScheduling appointments with fitness departments and participantsCPR, First Aid, & AED Certified

Interviewed, trained and monitored all instructors for the inMotion ProgramScheduled instructors studio space with Campus Recreation Reservations CoordinatorProduced marketing ideas for individual classes as well as the payrollResponded to participant complaints and recorded participant numbersFully developed the staff & coordinator manualsCPR, First Aid, & AED Certified

Folded, stickered and placed all apparel according to guidelines in visual directive floorsetDressed mannequins according to directiveStocked and re-stocked all extra apparel and propsRe-set all walls and tables in the store according to directiveCreated new window display

As the Media Relations Intern, I was held accountable for sending out all wine media kits to journalists, as well as uploading all new reviews to the Web site. It was also within my realm to complete any tasks given by the Director or Coordinator, which resulted in collecting materials for wine events, creating and editing wine fact sheets and wine portfolios, as well as organizing all media kits for the press.

Greeted all customers as they approached the store with an opening greetingTook charge of fitting room responsibilities; refolding, restocking, and putting away all go-backs to the floorAssisted all customers if they needed helpOffered advice to customers within the guidelines of what other alternatives could be givenConducted any markdowns and visual moves within the storeDressed mannequins and restocked the floor with merchandise