Adele Smith's Location
City of Johannesburg, Gauteng, South Africa, South Africa
About Adele Smith
Challenges today demand that people, teams & organisations operate as “the very best version of themselves” with strong inner resilience, open & flexible mindsets. It is not just about having talent or business acumen – greatness comes from insight – the ability to simplify & find meaning in complexity & uncertainty.I combine 25 years of broad-based business experience with a passion for enabling people, teams & organisations achieve inspired outcomes, incorporating both “hard” & “soft” business elements for real business & personal results.In 1991, I passed the Chartered Accountant (South Africa) board exam, served articles of clerkship with PricewaterhouseCoopers & have a Master of Commerce in Business Management.I specialise in the fields of strategy & change management, human capital development, innovation management, training & facilitation and people wellness. I'm passionate about environment/planet and people wellbeing management, building resilience, community and entrepreneurial development.Being highly effective in facilitating expansive visions & identifying improvement areas, I implement workable solutions, projects and programmes across a broad spectrum of functions & disciplines in diverse business environments.My network know me for my focused drive and ability to motivate and inspire people, to expand their mindsets, embrace change and to transform their key talents into powerful strengths. I believe when people are empowered with the right support, knowledge and tools, and given the opportunity to explore new possibilities – trust, committed performance, innovation and transformation become practically possible.SPECIALITIESBusiness consulting | Strategy & Change management | Systems thinking | Authentic leadership development | Human Capital development | Training & facilitation | Build strengths based teams | Entrepreneurship development | Innovation management | Wellness management | Mindfulness development | Coaching | Resilience building
Adele Smith's Current Company Details
Open To Dynamic Opportunities
Seeking People Resilience Building and Wellbeing development opportunities
Johannesburg, GP, ZA
Adele Smith Work Experience Details
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Seeking People Resilience Building And Wellbeing Development OpportunitiesOpen To Dynamic OpportunitiesJohannesburg, Gp, Za
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Seeking People Resilience Building & Wellbeing Development OpportunitiesOpen To Dynamic Opportunities Jul 2020 - PresentJohannesburg Area, South AfricaI’m keen to offer my extensive skills & services where I can add value to your business & apply my broad based skills, experience and natural strengths, working with a dynamic business or consulting team; where I can support people and teams navigate change during these uncertain & radical changing times, and achieve empowering outcomes for real business & personal results.Core competencies and key areas of expertise / focus include:•General business management and executive support, with 25 years broad based skills and experience.•Change management, incl. Strategy Design & detailed Change Planning, Stakeholder Management, Written Communications and Presentations, Change Agents Network Development & Support, Team Effectiveness and Team Climate Assessments.•Programme / training design and workshop facilitator.•Navigating change during uncertain & radical changing times.•Strategic thinker with natural systems thinking abilities combined with attention to detail.•Ability to motivate and inspire people to expand their mindsets, embrace change, develop change resilience and to transform their key talents into powerful strengths. •Empower people and teams with the right knowledge and tools, and provide support to explore new possibilities, design purposeful outcomes, develop talents into strengths, grow trust and committed performance.•Innovation management with a curious, courageous and creative mindset.•Unleashing people’s potential, environment/planet and people wellbeing management, community and entrepreneurial development, international green building requirements and ergonomic furniture, with extensive knowledge and network of specialists in these fields.•Insights Coach and Mentor with strong intuition combined with deep insight.•Building Strengths based teams & organisations.•Business process improvement and project implementation abilities.You are welcome to e-mail me at adele@emaho.co.za or send a message to +2782 450 7296
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Principal OwnerEmaho! Insight Dec 2008 - PresentWe enable organisations (Corporates, businesses and NGO’s), teams, communities and individuals to express their full potential and achieve empowering outcomes for real business and personal results, through authentic transformational programmes and processes.Emaho! Insight provides a comprehensive range of consulting and facilitation services in the fields of:Developing Leaders • Authentic Leadership Development - Leading from within• Building Strengths- & Value-based Individuals, Teams & Organisations• Trusted Relationship Building & ManagementManaging Strategy & Change • Strategy, Vision, Purpose & Values Facilitation• Innovation Strategy & Implementation• Change Management• Train the Trainer & Toolkits for Change Agents, Coaches, Facilitators and Managers The Resilience Programme• “Mindful Movement” Wellbeing programme - release stress, improve energy, focus & overall wellbeing• “The Hero’s journey” • “Colour Me Magic” – Performance Management with a twist of magic• “Quest for Magic” EM-Power (Empowerment Solutions)• Custom-designed Empowerment Interventions• Personal Mastery - "Know yourself ~ Live your purpose ~ Play to your strengths"• Integrated transformational development programmes for entrepreneurs, youth, women & communities • Team Building & Development• Inspirational Sessions & PresentationsEmaho! Insight maintains an established network of associates and global thought leaders who are professionals and specialists within the fields of:Authentic Leadership development | Strategy and Change management | Innovation | Training and Facilitation | Relationship building & management | Entrepreneurship development | Wellness management | Mindfulness development | Personal mastery | Business, Insights, Life, Career coaching
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Senior Change Management Consultant & Specialist FacilitatorUnited Pharmaceutical Distributors (Upd), A Subsidiary Of Clicks Group Limited Feb 2020 - Jun 2020City Of Johannesburg, Gauteng, South AfricaImplement phase one of the end-to-end Change management strategy, Stakeholder engagement and Communication plans for the re-engineering of UPD's IT platforms & operational processes, as their bespoke IT platform is being replaced nationally across all branches with two international systems – an ERP & Warehouse Management system (Consultant contracting through Can!do)Deliverables included:-Planning, management & delivery of the Project Change stream phase one -Develop Stakeholder management (incl. matrix) & Communication plans, Change Agent Network matrix & training plans -Develop budgets for Change management initiatives & Change Agent Network training-Brief design company with communication collateral requirements, manage the development & client sign-off-Create all required communication deliverables for phase one of the project & manage delivery via various channels to Head Office employees, blue collar warehouse employees and temporary labour staff-Coach UPD CEO, Project Sponsors, Project team, Managers and Supervisors, on what and how to communicate key project messages-Refine Change Agent Network requirements, roles and responsibilities. Design selection initiative, brief Managers to drive the nomination & selection process-Design Change Agent Network training programme (various modules), source Change management & Facilitation toolkits and specialised training material-Design & manage implementation of the project's formal launch across the five branches nationally. -Train internal Lead Facilitators to roll-out Module1 to 340 Change Agents across five branches. Training included hands-on facilitation skills and coaching support -Onboard Change Agent Network during Module1 training, facilitated by the internal Lead Facilitators, themed “The Hero’s Journey”
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Senior Change Management ConsultantOld Mutual Life Insurance Company – Old Mutual Corporate Jun 2018 - Dec 2018City Of Johannesburg, Gauteng, South AfricaImplemented phase one of the change management plan for a culture shift project within a larger programme, with the purpose to cultivate a customer-centric & innovation culture within the Corporate business, extending across the value-chain, to improve consistency and drive a step-change in Customer Experience. (Consultant contracting through Change Tactics)Deliverables included:-Co-developed the Change plan, roadmap and structured approach, including Marketing support requirements & budget-Collated the stakeholder matrix across the value chain -Onboarded key stakeholders and Executive support-Designed & rolled-out an internal baseline survey across the Corporate value chain based on a international Customer Experience Maturity Model (CXMM), crafted a message from Leadership’s desks, collated results, moderated results against external customers’ feedback, identified key themes and created survey presentations for the Programme Steercom & Corporate Manco members-Designed and implemented various leadership interventions-Worked closely with the Corporate HR Executive, sponsor of the Culture project, and supporting the Programme Sponsor and Project Office-Collated monthly project reporting for the Project Office and Programme Steercom pack-Facilitated the identification of touch points in HR practices & processes across entire employee lifecycle & created an implementation action log, as well as basic employee scorecard metrics to drive the step change in cultivating a customer centric culture-Drafted the guidelines for the selection of a Value Chain Working Group to drive collaboration across the Corporate value chain-Drafted the guidelines for the selection of the Innovation Committee, and provided input into the Innovation competition guidelines
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Senior Change Management ConsultantOld Mutual Life Insurance Company – Old Mutual Emerging Markets Feb 2017 - Mar 2018Sandton, South AfricaSenior Change Management Consultant: No.1 Mutual Place project (consultant contracting through Change Tactics)•Joined the Change Management team, within an extensive project team, responsible for change management support to Old Mutual Emerging Market, Old Mutual Insure and CGIC’s workforce transition/relocation from various office buildings into the new Five Star Green Star head office building in Sandton, Gauteng. •Implemented the Change strategy and plan, which included:-Design and implementation of various stakeholder engagement interventions, incl. Thought Leadership Sessions. Clean-up campaign and “How the building supports your Wellness” embedding campaign-Gathering of information from the project work streams and writing various change communications-Graphic design briefings of various communication tools, incl. Clean-up campaign, Basement parking & building access maps, Building access videos, Meeting rooms booking process, Orientation guide, “We are here” photos with staff comments, Open Plan Office Living Guide-Provide input into design briefings, stakeholder engagements and other change communications, i.e. Green Building info graphics, Filing and Storage info graphics, Building tours, Printer Hubs guide, Ancillary spaces triangles-On-boarding of the internal Move Makers teams per Business Unit and Change management support for the relocation work stream-Managing the relocation support lobby team-Supporting the Change Network (representatives from all Business Units) and presented at the monthly Change Network meetings-Conducting an “Open Plan Office Living” survey, reviewing the feedback, collating the report, packaging the recommendations within an “Open Plan Office Living Guide” and coaching the Change Network in presenting the guide to their Business Units-Provide input into updating of the Change Management approach and plan, as well as support in updating the Change Network database
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Change Management ConsultantOld Mutual Life Insurance Company – Masisizane Fund Oct 2016 - Feb 2017Sandton, South AfricaSenior Change Management Consultant: Optimus CreditEase system implementation (consultant contracting through Change Tactics)• Implemented the end-to-end change management strategy and plan for a CreditEase system automation within the Masisizane Fund business unit to ensure the effective user adoption of the new automated system. Previously the business processes were manually driven, without integration across the functions and divisions.• Primary deliverables included:-Develop the Change strategy, structured approach, stakeholder matrix and plan in line with the Prosci methodology, incl. gathering input via interviews with selected staff members across all the divisions and staff levels-Working closely with the Project Manager and supporting the Project Sponsors-Facilitate various internal stakeholder engagement activities -Develop a Change Champions team with representatives from every division-Write regular change communications -Assessment of the training approach for both the technical system training, as well as the business processes training-Facilitate the training of the updated business processes to build an understanding of how the new processes will work and how the automated system tasks support the processes
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Change And Communication Manager: Compass ProgrammeBarclays Africa Group Limited (Bagl) – Group Finance Apr 2016 - Jul 2016Johannesburg Area, South AfricaAs a consultant contracting thru Change Logic, supported the Change Lead during the initial design phase of a strategic “Finance, Treasury and Risk integrated planning and reporting” solution. •Developed, implemented and maintained a communication plan, high level and detailed stakeholder matrix across business areas and roles, establishment of an extended change support network and super users to support the Business Integrators within the various business units. •In addition drafted and distributed regular team and steering committee communications and a Phase1 team climate survey.
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Change And Communication Specialist: Core Banking Anti Money Laundering ProgrammeStandard Bank Pbb Sa - Core Banking Transformation Aug 2015 - Mar 2016Johannesburg Area, South AfricaAs a Consultant contracting through Change Logic, joined a Change management team, within a large “agile focused” programme team, for a very extensive SAP implementation, to address the South African Reserve Bank “Anti money laundering” (AML), as well as the Foreign Account Tax Compliance Act (FATCA) requirements. Selected to continue with a small core Change team for the final implementation phase of the programme, with March 2016 completion. Primary deliverables included:- Develop / co-design various tools and templates- Update & execute Internal Communication Plan and align to the External Communication Plan- Write various internal e-mail communications, from general awareness to Executive communications, Training details and training statistics, operational information, pre go-live, go-live and post go-live communications- Contributed to the development and documenting of various processes and training material, including Go-live Command centre & BCM processes, as well as post go-live incident management process- Played a supportive role in the Command Centre programme implementation and post go-live phase- Designed “AML programme” end user document management structure and maintained document Infohub repository -
Change & Communication ManagerStandard Bank Corporate & Investment Banking Mar 2010 - Aug 2013Johannesburg Area, South AfricaFor strategic initiatives and projects, developed and implemented:- Change Management Strategies and Journey Plans- Stakeholder Management - Communication Strategies
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Head Of Soft Skills Development: Corporate Training AcademyFnb South Africa Apr 2008 - Nov 2008Johannesburg Area, South AfricaDesigned and implemented:- Soft skills training- Management-focused training programme “Playing to your Strengths”Trained other facilitators Designed and facilitated programmes for all organisational levels up to and including executive level -
Strategy, Change And Leadership ConsultantFnb South Africa Jan 2007 - Mar 2008Johannesburg Area, South AfricaProvided specialised consulting service to various Business Units:- Strategy- Change Management- Transformation - Leadership- Innovation.Facilitated workshops on:- Personal Mastery- Profiling for natural strengths and talents.Coached and mentored change agents and future leaders on:- Personal Mastery- Projects identification and implementation- Practical business acumen.Designed a Transformational Leadership Development Programme
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Corporate Bank It Services Cfo & Asset ManagerFnb South Africa Oct 2002 - Dec 2006Johannesburg Area, South AfricaManaged the full life-cycle of IT assets, as well as contract managementCoordinated IT budgets and finances; responsible for risk and compliance and business continuityReceived Corporate Bank Black Diamond Award (Self Development Category) in October 2004Extensively involved in developing and implementing the Innovation Campaign- November 2005: assumed role of Innovation Champion for a number of Business Units- Awarded Most Improved Business Unit as part of the Innovation Campaign in July 2006
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Director: Corporate Bank OperationsFnb South Africa Oct 2001 - Sep 2002Johannesburg Area, South AfricaDirectly accountable to the Chief Operating OfficerInitiated enhanced communications between various business units.Responsible for formulating strategic plans, driving and implementing projects initiated by the FNB Corporate Strategic Board. Responsible for the Corporate Bank’s Employee Well-being Programme involving emotional and physical well-being.Developed an Emotional Intelligence workshop for middle management and team leaders.
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Business Unit Head For Zar ServicesFnb South Africa Apr 2001 - Sep 2001Responsible for the profitability, strategic direction and overall control of the Business Unit Managed 40 full time staff involved in finance, marketing and transaction processing Expanded the customer base, increased client income, and reduced operating costs without compromising service levels and productivity. Exceeded anticipated net profit for the financial year.
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VariousFnb South Africa Feb 1999 - Mar 2001Johannesburg Area, South AfricaOther roles at FNB include: - International financial institutions relationship manager- Strategic Board projects implementer
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Business OwnerNeal'S Yard Wholefoods Franchise 1996 - 1998Johannesburg Area, South AfricaEstablished, owned and successfully managed a niche market retail franchiseStore specialised in health foods and supplements Location: Fourways Mall (middle to high-income area shopping centre)Sold the business as a going concern to return to the corporate world
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Auditor - Chartered Accountant (Sa)Pricewaterhousecoopers Jan 1991 - 1996Johannesburg Area, South AfricaServed and completed SAICA required articles of clerkship in 1993Achieved the position of Audit Manager in 1995.
Adele Smith Skills
Change Management
Coaching
Leadership Development
Strategy
Leadership
Management Consulting
Management
Strategic Planning
Training
Stakeholder Management
Entrepreneurship
Workshop Facilitation
Facilitation
Marketing Communications
Business Consulting
Development And Delivery Of Training
Systems Thinking
Cross Functional Team Building
Mindfulness Based Stress Reduction
Wellness Coaching
Meditation
Building Relationships
Organizational Development
Business Management
Business Intervention Design
Team Development
Strengths Profiling
Innovation
Personal Development
Adele Smith Education Details
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Master Of Commerce In Business ManagementBusiness/Commerce, General -
Written & Passed Chartered Accountant (Sa) Board ExamSaica Membership 1995 - 1997; 2001 - 2004 (Not Currently A Member)
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Bachelor Of Commerce Accountancy Honours -
Bachelor Of Commerce (Accounting)
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Change DesignsChange Management, Strategy Management, Facilitation, Innovation
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The WellspringTransformational Leadership And Archetypal Coaching; Personal Mastery
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Mindfulness Africa1 Year Mindfulness Programme
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The Demartini Institute
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Centre For Coaching, The Graduate School Of Business Uct Partnering With New Ventures WestBusiness Coaching
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Wits Business School, JohannesburgExecutive Coaching
Frequently Asked Questions about Adele Smith
What company does Adele Smith work for?
Adele Smith works for Open To Dynamic Opportunities
What is Adele Smith's role at the current company?
Adele Smith's current role is Seeking People Resilience Building and Wellbeing development opportunities.
What schools did Adele Smith attend?
Adele Smith attended Master Of Commerce In Business Management, Written & Passed Chartered Accountant (Sa) Board Exam, University Of Johannesburg, University Of Johannesburg, Change Designs, The Wellspring, Mindfulness Africa, The Demartini Institute, Centre For Coaching, The Graduate School Of Business Uct Partnering With New Ventures West, Wits Business School, Johannesburg.
What skills is Adele Smith known for?
Adele Smith has skills like Change Management, Coaching, Leadership Development, Strategy, Leadership, Management Consulting, Management, Strategic Planning, Training, Stakeholder Management, Entrepreneurship, Workshop Facilitation.
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Adele Smith
Business Strategy & Hr Fan. Past Associate At Legitimate Leadership. Dna Café & Eatery Owner. Entrepreneur. Eternal Optimist.City Of Cape Town3boschendal.co.za, gmail.com, gmail.com -
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Adèle Smith
Founder | Growth And Career Coach | Cv Writing | Personal Branding | Hr SpecialistPretoria
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