Amanda Delgado Email & Phone Number

Irvine, California, United States

• Communicate with company leaders via Slack on End-of-Day reports, launch updates, design feedbacks, etc.• Rotate quarterly duties with managers, duties including; store visualization, operations (replen/addbacks), and sales generation.• Inform associates on store sales and focus in relation to E.N.J.O.Y policy.• Open and close store and ensuring opening/closing responsibilities are fully completed.

• Greet and engage customers in a friendly, personable manner.• Assist in navigating customers through product customization experience; answer any questions related to in-store products, their usages, and current promotions.• Maintain store cleanliness, restock sales floor with product when necessary.

• Managed store operations and ensured smooth daily functioning by following opening and closing procedures. • Addressed customer questions and concerns in a prompt manner, assisted in resolving customer issues, and ensured a positive shopping experience. • Assisted in scheduling and assigning tasks to team members, ensuring floor coverage and peak productivity.• Oversaw cash handling procedures, including; opening and closing registers, conducting cash audits, and preparing bank deposits. • Supervised and trained sales associates on up-to-date product knowledge, sales techniques, and company policies. • Communicated with management team to execute sales strategies, promotional events, and sales goals.

Irvine, California, United States

• Acted as the primary point of contact for TaxRise clients, providing exceptional customer service and addressing inquiries regarding tax-related matters; met a quota of 40 client calls a day.• Navigated clients through their tax-related inquiries, explaining complex concepts, procedures, amd paperwork in a clear and concise manner; escalated complex issues to appropriate departments• Managed case manager schedules, helped set clients up with appointments, and became familiar with appointment-based applications such as Google Calendar and Calendly. • Collaborated with tax professionals and case managers to ensure a seamless and positive client experience. • Followed up with clients to provide updates on their cases, addressing any concerns or questions, and updated client portals with up-to-date interactions and information.

Costa Mesa, California, United States

• Fostered a positive and inclusive living environment for residents at The Harbour at Orange Coast College.• Planned and implemented community-building programs and events to promote social, academic, and personal growth. • Conducted regular communications with assigned residents, facilitated one-on-one check ins, and mediated conflicts between roommates.• Documented and reported accurate and timely reports of incidents, policy violations, and resident interactions. • Collaborated with campus resources to connect residents with appropriate support and services. • Participated in weekly staff meetings to keep up-to-date on community stats, college news and events, and professional development.

Irvine, California, United States

Costa Mesa, California, United States

Menifee, California, United States

Menifee, California, United States

Animation

Education record

Activities and Societies: • Creator and President of the Storyboarding and Character Animation Club • HHS Marching Band.