An accomplished Senior Leader and Subject Matter Expert across the full spectrum of research methodologies – empathy workshops, CX, market research, NPD testing, social listening, case studies. Highly effective at communicating and presenting with a creative flair. Particular strength in building and maintaining solid cross functional relationships at all organizational levels. Skilled at not only diving deep into data for day-to-day tactical purposes, but also elevating the most actionable 'So What?' insights for executive management and customer strategy. Collaborative partner with other executives/cross-functional teams and across all levels of the organisation, researching and implementing pragmatic solutions to tackle tough business challenges. Passionate about exceeding customer expectations and creating a nurturing environment that encourages all team members to rise to the challenge.
Listed skills include Marketing Research, Qualitative Research, Customer Insight, Marketing Communications, and 23 others.