I am a dynamic and resilient Operations Team Leader with considerable supervisory experience and strong background in plumbing, maintenance, general management, resource management and relationship management gained from more than 25 years of employment history in the food, chemicals, steel work, paper, machine building, airport conveyor systems, industry manufacturing and building industry sectors. I am highly recognised for excellence and effectiveness in delivering innovative business and technology improvements, organisational change and capability development that surpass industry standards in productivity and efficiency. Delivering top-level service is my specialty and I thrive in a diverse and fast-paced environment. My experience and training, together with my passion for building a culture of innovation and quality, have all served to help make me a highly effective leader and strategist. I am able to develop and effectively implement policies and procedures and accurately identify areas for improvement. In an environment with constantly changing demands, I stand among managers who drive the progress of continuous improvement by utilising excellent analytical skills and effective organisational management. I am adept in delivering quality improvements and process optimisations to accelerate overall business success. I am also a strategic thinker who thrives on being an integral part of planning and direction setting to improve processes; drive performance and growth, achieve positive results and ensure continued success.I am capable of successfully managing projects while maintaining the highest standards of quality and service in every undertaking. I am articulate, pragmatic, commercially minded, analytical and solutions-focused, with exceptional drive and enthusiasm. As a proactive and resilient manager, I am skilled in transforming teams, troubleshooting, forging productive relationships and propelling the organisation to higher peaks of success.