Goal-oriented and collaborative Information Technology professional with experience applying hardware and software design, installation, administration, and configuration to support growing businesses. Proven analytic and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies. Adept in communicating with technical and nontechnical audiences. Experience in developing system documentation and creating policies to meet the needs of dynamic and continuously changing environments. Possess knowledge of dealing with network software systems analysis, planning and implementation to create, manage and support networks. Ability to analyze network system needs for design, installation, maintenance and management of network software systems. About 17 years’ experience of costumer’s service during working at so many different businesses. Areas of expertise including:o Strategic business planning