Adel Tham Email & Phone Number

Singapore, Singapore

Singapore

Leading a multiple functional core team in developing, implementing and handling following tasks for 8 markets (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines, Australia and New Zealand) and 3 airlines :• Products and programs – implementation and maintenance of centrally developed products and programs introduction at local markets and identify opportunities for improvements and development of new sales products and programs.• Sales promotion and marketing – developing, coordinating and implementing sales promotion B2B* activities including defining appropriate communication channels with the goal to increase revenue, engagement and increase brand awareness. (*specifically targeting travel agents and corporates) • Service provider coordination – implementation and handling of sales services processes thru in-house efficiencies, outsourcing to external providers with the goal to achieve daily operational excellence for the company and B2B customers.

Singapore

Responsible in developing, implementing and monitoring marketing and sales promotion activities, including online campaigns with the goal to increase sales revenue and to align all actions with strategic business objectives. • Manage, distribute and monitor regional and local marketing budgets.• Negotiating for sponsorships and partnerships.• Identifying and recognize new travel trends and to create additional business opportunities from findings.• Handling of all internal and external communication channels.• Event management – new flight launches, workshops, top customer advisory boards, regional quarterly and annual meetings, Oktoberfest and other trade and corporate events.

Malaysia

• Implementation of sales, marketing and advertising promotion activities.• Monitoring implementation of yearly marketing business plan.• Handling of all e-commerce related issues.• Handling of public relations, customer relations management.• Create, maintain and update of local website.• Handling of corporate customer enquiries on fares, reservations, basic

Singapore

• Started the company’s website in Singapore with the turn of the millennia. Handled content creation, website management and newsletter subscribers.• Travel advisor to the management of top corporate clients in Singapore.• Established communication between company and travel agents and other travelers.• Handling of customer complaints and claims.

Malaysia

• Full secretarial functions to GM and team of managers.• Implemented computer system complete with MS Office within the company - typewriter was being used with when started with the company).• Dealing with customer flight enquiries and complaints.

Malaysia

• Reporting to 4 sales managers at the same time.• Organize, coordinate new product launches, exhibitions, company incentive trips, annual dinner and dance, sales and marketing events with distributors, dealers and staff motivational activities.• Processing of purchase orders with dealers and interface for regional sales office.• Attending to all end-user sales enquiries.• Coordinating with advertising agency on product advertisements and product marketing.

Dipolma, Computer Science

Diploma Of Education, Private Secretary