Adeline Ong Email & Phone Number

Singapore

Partnered leaders in Trade, Connectivity and Business Services, as well as Urban Solutions & Sustainability Financing clusters in all HR functions, including recruitment of specialist and generalists, manpower planning, performance reviews and officer engagement. Key driver of people analytics within the organisation - created excel and tableau dashboards to support senior management in making data-driven HR decisions. Identified and facilitated learning & development opportunities for deputy directors and senior management based on organisational needs and career trajectories. Oversaw annual performance cycle, and developed resources to help staff and leaders have effective development conversations. Achievements: - Conducted an employee engagement survey on over 1,000 officers to gather sentiments on key topics, and analysed the data to identify each unit’s key strengths and areas for improvement. Created an intuitive dashboard to help leaders better understand the sentiments of their teams.- Created multiple tableau and excel dashboards to help senior management better understand the demographic, and performance profiles of their current teams, resignees and new hires. Recommended follow-up actions to senior management based on ground sensing, exit interviews, and manpower needs.

Singapore

Developed compensation policies relating to the Management Executive Scheme, the public sector's largest scheme of service, as well as starting salaries for the entire public sector through the careful review of market benchmarks, internal HR challenges and existing market practices. Evaluated staff structure proposals and superscale benchmark jobs using Korn Ferry job evaluation methodology. Achievements:- Worked closely with 22 civil service agencies to compute the compensation owed to over 300 officers, arising from the HR rectifications errors announced in Nov 2020. Developed an excel template that simulated officers’ career histories based on salary records to determine the amounts owed to officers. The template saved agencies thousands of man-hours, and improved calculation accuracy through built-in logic checks. - Collaborated with various departments within the organisation to develop an excel model helped agencies in workforce planning. The model calculated the maximum number of promotions an agency could accommodate annually by considering manpower needs, outflows and inflows, as well as budgetary constraints. Wrote a comprehensive user guide to explain the model's workings and practical use cases to HR users. - Developed a set of data sharing guidelines that applied k-anonymity principles to compensation surveys to better manage data risk.

Singapore

Metis is a 12-week immersive Data Science bootcamp focused on Python programming, machine learning, and statistical modeling. Using a project-based approach, 5 end-to-end projects. Projects include: 1. Exploratory data analysis on MTA Turnstile data to place street teams at NYC subway stations2. Predicting Dengue in Singapore based on historic weather and search trends data 3. Using RandomForest to predict medical appointment no-shows 4. Topic modeling of negative online game reviews 5. Segmenting customers based on their buying behaviours

Led quantitative research projects on public policy, communication campaigns, and Singapore’s ICT industry. Managed projects from end-to-end, including survey design, fieldwork, data analysis and presentation of results to senior leaders, including Ministers. Applied statistical modelling and tests, such as linear and logistic regression, chi-square, Pearson’s correlation and clustering to tease out data insights and recommend targetted action plans. Achievements: - Managed a 1m research project from end-to-end, involving 12,000 respondents that were surveyed door-to-door using a random stratified sample. Conducted survey audit by shadowing interviewers and checking through survey responses to ensure data integrity. Performed cluster analysis to identify groups of residents who shared similar policy sentiments and proposed engagement strategies based on their media consumption habits and demographics. - Conducted exploratory data analysis on Singapore ICT firms using admin, survey and publicly available data. Interviewed about 20 SME owners and senior managers to understand their challenges and obtain feedback about Government programmes and schemes. The insights gleaned were used to plan the research agenda of a newly set up industry research team. - Tracked residents' sentiments towards the Government through weekly longitudinal surveys, and produced survey reports within 3 hours of receiving the data. - Conducted a comparative analysis to understand the key differences between two survey methods - online panel versus telephone survey (through random digit dialling).

Singapore

- Assessed new and existing information and communication technologies for security concerns- Proposed, updated and provided inputs to policies to address security concerns- Negotiated and worked with stakeholders to come up acceptable solutions to address security concerns- Managed stakeholders to facilitate effective implementation of security policies

Master Of Science, Analytics, 4.55/5.00

Bachelor Of Communication Studies, Research Methodology And Quantitative Methods, First Class Honours

Diploma, Law, Mark Of Credit