IT professional with 22+ years of successful track record of managing account, technical delivery and large programs to achieve year on year growth, profitability and unparalleled customer service. Ability to combine technical knowledge and management skills and be a trusted adviser with customers. Vital resource for P&L Management, Solution Selling & Delivery, Telecom Consulting, Enterprise Architecture and System Integration. I have lead various OSS/BSS engagements that includes defining post-merger IT Strategy & Road-map, Application Rationalization, Greenfield Roll-outs, Enterprise Architecture, Operational & Technology Reviews for Tier 1 Telecom operators across the globe. As Lead Architect, i have experience defining & implementing multiple solutions that enhances Customer Experience, Service & Device Diagnostics, Real-time Decision, adoption of Cloud Services for Telco’s in-house needs. I have experience working for Product Organization, Consulting & System Integrator and Telecom Operator. I have spent time working with operators across US, Canada, UK, Asia, Australia & South America, thus gaining vast exposure & insight into Business Processes, Environments & Practices and diverse cultures. AREAS OF EXPERTISETECNOLOGY CONSULTING - IT Strategy & Planning, Enterprise Architecture & Governance, IT Transformations, Greenfield Rollouts, IT Audit & Optimizations, Cloud Services, Business Process Re-engineering, Change ManagementTELECOM BSS/OSS EXPERTISE- BILLING & CHARGING - Oracle BRM, ECE, - SERVICE FULFILLMENT – Oracle ASAP, OSM, Comptel InstantLink, Amdocs JR APS- SERVICE ASSURANCE – Agilent WQM, QoS Manager, NetExpert- CRM – PeopleSoft, Siebel- INTEGRAITON – Oracle AIA Fusion Middleware- MEDIATION – Oracle Offline Mediaton Controller, Comptel EventLink, Openet FusionworksSOLUTIONs- Realtime Convergent Charging- RODOD – Rapid Offer Design and Order Delivery- Customer Experience Management