Alessandra D'Este Email & Phone Number

Professional with extensive experience in working in the financial institution sector for over 20 years covering various roles including that of the relationship manager; most recently moved into a Senior Payment Expert role within Swift.Working in a multinational environment with offices located around the world, allowed for the development of excellent communication skills. Task oriented individual with good time management and organizational skills.Good at working in teams to reach common goals but also capable of working independently. Know when to share information within the teams/workforce allowing me to often become a reference point for other team members.PROFESSIONAL AND INTERPERSONAL SKILLSStrong customer-facing and relationship management skillsExcellent written/verbal communication & presentation skills in Italian/EnglishStrong correspondent banking knowledgeUnderstanding of international payments landscapeTransformational and coaching leadership skillsProficiency with computers especially Microsoft pack & CRMExperience working in cross-functional teamsProblem solving attitude and strong attention to detailAbility to express thoughts logically and succinctlyAbility to develop successful relationships with clientsResilient and flexibleEmpathetic and good listenerAble to adapt to new challenges