• Scanned network shares using Stealth Audit to identify open share folder permissions. Access to Stealth SQL database to view permissions and notify owner of what folders needed to be made more secure. Run query to identify confidential data on open shares for immediate escalation and closure. • Run weekly Qualys reports for newly found vulnerabilities and identify new high priority items. • Identify and test WAS exploits for false positives of click jacking… Show more • Scanned network shares using Stealth Audit to identify open share folder permissions. Access to Stealth SQL database to view permissions and notify owner of what folders needed to be made more secure. Run query to identify confidential data on open shares for immediate escalation and closure. • Run weekly Qualys reports for newly found vulnerabilities and identify new high priority items. • Identify and test WAS exploits for false positives of click jacking vulnerabilities.• Coordinated with other subject matter experts to test and confirm false positives. • Created threat profiles and templates for high-risk vulnerabilities, including detailed knowledge of how the exploit works, personal risk analysis and remediation process. • Approved/Denied risk management exception requests by creating a personalized risk assessment using a scoring formula including Confidentiality, Integrity, Availability (CIA), CVSS score, easy of exploit, along with other factors and present it to the owner for risk acceptance in which I would then formally approve the ticketed exception request.• Identified orphaned assets using Qualys and SCCM. Show less

Daily reporting on various systems including McAfee, WSUS, VMWare, backups, network outages● Ensure servers and workstations are in compliance within McAfee and WSUS● Provide support for Edison users as well as escalated support for other businesses within the company● Manage access and tokens as well as troubleshooting issues for SSL VPN and Mobile devices● Upgrade users to new Windows 10 laptops

● Train and assist new team members on company policies and procedures● Create new anti-virus policies within Sophos management console● Point of contact for third party security company for removal of malware from end users and servers● Attended security training classes ● Traveled to remote championships to build full office network and provide on sight support ● Assisted in day to day operations while at a championship for onsite staff ● Configure and… Show more ● Train and assist new team members on company policies and procedures● Create new anti-virus policies within Sophos management console● Point of contact for third party security company for removal of malware from end users and servers● Attended security training classes ● Traveled to remote championships to build full office network and provide on sight support ● Assisted in day to day operations while at a championship for onsite staff ● Configure and troubleshoot company owned Android and iPhones● Research and purchase new hardware for company ● Assisted onsite and remote staff as well as fellow team members with level 2 support ● Troubleshoot company owned software for championships and equipment testing ● Upgraded staff to Windows 7 and Windows 10 with latest office version Show less

● Provide level 2 and desktop support for Edison R&D users● Troubleshoot Windows 7 and Office 2010 issues● Create Knowledge Database articles for other techs and users to use as reference● Troubleshoot VPN connection issues● Image and support Macbooks for Executive team● Support iPads for Executive team● Service printers and replace parts● Create Access Database for known issues and escalations

● Blackberry installation, configuration and troubleshooting of multiple models● Level 2 support for all U.S. site’s applications, network and lab systems● Troubleshoot VPN and network connection issues for remote users● Utilized Citrix client to support applications and mange Active Directory● Windows 7 Training● Testing and troubleshooting SAP for company merger● Maintain and preserve Custodian Inventory● Decommission Legacy servers●… Show more ● Blackberry installation, configuration and troubleshooting of multiple models● Level 2 support for all U.S. site’s applications, network and lab systems● Troubleshoot VPN and network connection issues for remote users● Utilized Citrix client to support applications and mange Active Directory● Windows 7 Training● Testing and troubleshooting SAP for company merger● Maintain and preserve Custodian Inventory● Decommission Legacy servers● Monitor Support service queue for tasking and respond to the tickets within the guidelines● Virus removals using Trend Micro, Root kit tools and System Restore Show less

• Troubleshooting of company used software, and printers• Modifying Active Directory users, and permissions• Working with Exchange mailboxes • Upgraded PCs from Windows XP and Vista to Windows 7

• Computer repairs, device installation, and upgrades.• Detection / Removal of Spyware and Malware threats

• Install and repair AC/DC electrical power generation and electronic systems