Andre' De Wet Email & Phone Number

Aubrey, Tx, Us

Aubrey, Tx, Us

Tampa, Florida, Us

•Spearheaded growth of engineering and operations teams, focusing on enhancingsecurity response and mitigation capabilities.Implemented Vulnerability Management Program and operationalized securitymitigation response procedures.Established encryption protocols and managed encrypted offsite server backups,enhancing data security.Led cyber intrusion awareness initiatives and response strategies, improving cyber-attack readiness.Streamlined customer network architecture, standardizing hardware and design forimproved security.Managed third-party Pen Testing support and developed priority escalationprocesses, optimizing team response times.Incorporated MITRE and NIST standards into the cybersecurity program, overseeingits operation and strategic direction.Mentored customers and internal teams on implementing cybersecurity bestpractices and efficient network architecture.

Denver, Colorado, Us

Planned and coordinated cyber-security actions and responses based on the MITREATT&CK framework on the Walt Disney networkEstablished development of run books for the SOC analysts and response activitiesto any perceived threats or Indicators of compromise. Increasing speed andefficiency of alert processingSpearheaded design support and implementation support as new security loggingprocesses were definedDefined platform operational metrics to gauge platform effectiveness, efficiency,and maturity of platforms in the environmentGuided the platform engineers during audits ensuring relevant data is produced.Implemented mitigation activities related to audit findings on the security platforms.Mentored Platform engineers in response expectations and deliverables on securityplatforms, to include QRADAR. SPLUNK, TRENDMICRO, TANIUM, QUALYS,TRIPWIRE, MACAFEE and SYMANTEC security platforms

Clearwater, Florida, Us

Supervised and guided a team of 18 Principal Engineers and four ChangeCoordinators in supporting various complex customer networksDeveloped and implemented an internal I TIL-based Change Management process Resulting in reduced downtime and enhanced productivityProvided technical advisement and estimates for scopes of work, allowing for amore accurate estimation of work producing revenue increase per projectInitiated training and certification plan for engineering resources leading tosignificant improvement in accurately scoping projects, increasing the revenue perprojectEngaged in network audits and third-party security audits on customer networksConceptualized and drove remediation of security vulnerabilities CVEs) in customerinfrastructure equipment - resulting in stable and compliant infrastructureInitiated processes and documentation for annual operating system updates-resulting in more reliable cybersecurity frameworkDocumented security methodologies and configurations standards for customernetworks resulting in more secure configurations.Planned and drove implementation of a password vault solution for accessingcustomer networks, increasing security, and passing audits including streamlinedpassword managementCore member of the Product Development Team to define operational requirementsfor new services

Bellevue, Wa, Us

 Tactically managed departmental operations in support of data services. Directed a dynamic team of remote Engineers.  Spearheaded troubleshooting and resolution operations during national data service outages,  Fostered and sustained positive cross-functional relationships in diverse team settings. Operated as a primary service provider for engineering design teams during the implementation of new products and services. Led the deployment of new national data services  Clearly defined and reinforced operational support requirements for new vendors and architectures. Centered on network stability and pairing with engineering teams to secure the network and ensure reliable performance  Created and developed business plans that involved resource allocation and enhancing operational efficiencies

Bellevue, Wa, Us

• Drove operational success across a network team that supported over 7K Wi-Fi HotSpots throughout North America and Europe; developed a network support strategy, along with implementation and governance plans• Managed several vertical departments including Wi-Fi NOC, Tier 2 Engineering Support, Reporting, and IP Access Tier II Engineering Support Teams• Led the build out of a national NOC, which grew from monitoring 800 locations to over 7.2K and 20K devices• Excelled in surpassing defined MTTR and SLA goals• Established an organizational structure; led staff recruitment, hiring and career development as a part of this process• Selected vendor field service partners valued at over $1M annually• Sustained lasting, mutually positive vendor relationships; managed several of these vendors as they led preventative maintenance and break/fix services• Supported the business team as a principal service provider in the implementation of new products and services that served to grow the customer base, enhance revenue levels and ultimately boost client satisfaction• Approved all network designs and modifications to support products and service for production networks• Enforced industry standards including use of the FCAPS model and ITIL Frameworks• Offered ongoing career mentoring within the Network Operations and Engineering Departments, 40 members in total• Acted as a management liaison with sales and marketing teams to properly configure the network and ensure it was supported for using new products and services• Delivered invaluable pre-launch input specific to new products and architectures • Interacted internally on a daily basis with leadership staff in the areas of sales, marketing, engineering, design planning and IT