Development of ocean carrier network. Collaborating with regional and trade management to grow trade to and from South Africa.

Relationship and commercial management of key accounts assigned to me.

Increase trade and business development between Asia Pacific/Indian Sub-Continent and Africa.

- Managing projects related to information services.- Risk and Compliance.- Member of the group IT Steering Committee and the Group Risk Management Committee.- Managing IT infrastructure nationally.- Managing IT assets nationally.- Business intelligence and performance dashboard.- Managing relationship with Managed Service Providers and other stakeholder.

- Managed a turnkey roll out of a next generation line of business application called ediEnterprise for Sasfin Premier Logistics. This is an end to end system customized to meet the needs of companies in Supply Chain Management.- Enhanced and upgraded the entire IT infrastructure for the Sasfin Premier Logistics in all its branches through a Managed Service Provider.- Managed a number of projects in Sasfin Premier Logistics designed to enhance the staff efficiency, reduce costs and improve customer experience.- Designed and introduced the first Intranet for Sasfin Premier Logistics to enhance the skills development, knowledge management and best practice sharing.- Set up the PULSE performance dashboard for Sasfin Premeir Logistics. This creates a visual representation of how the various functions and branches are performing against their Key Perfromance Areas.- Responsible for setting and maintaining the IT and continuous improvement budget for Information Services in Sasfin Premier Logistics.- Part of the Risk Management, Data Management committee for Sasfin Group Holding. - Member of the Executive Committee of Sasfin Premier Logistics.- Responsible for change management and training and development of staff on new process and new systems.- Responsible for project management of migrating IT systems, security infrastructure and training/collaboration facilities in the new building developed for the Sasfin Premier Logistics head-office in Johannesburg.- Responsible for introducing Voice over IP telecommunication in Sasfin Premier Logistics.- Responsible for effective and efficient management of the company’s IS infrastructure.

- Responsible for developing and mentoring sales staff in Durban, Johannesburg and Cape Town. - Visiting customers in Durban, Johannesburg and Cape Town with the local sales executives.- Managing vessel capacity and branch allocations in line with the local requirements.- Reviewing weekly sales reports and chairing weekly sales meetings.- Authorising customer specific rates.- Authorising all Freight Corrections on Manifests.- Reviewing monthly sales reports.

•Implementing global projects. Recently I was seconded to the Yield Leap project team in Copenhagen. Key deliverable of this global project was to transform the way we do business in Maersk Lines, with a view to optimize profitability. •Rolled-out the above project in Germany, India and Morocco.•Facilitating and driving Business Performance Management in Sub-Saharan Africa area.•Engaging with head-office in Copenhagen to establish Key Performance Indicators for agencies and overall Africa area. •Establishing KPI targets for the agencies and the overall Africa area.•Assisting the Senior Director in embedding and driving various projects initiated to improve profitability and drive down cost.•Empowering the agencies in Africa by providing them with visibility on their performance on various activities such as Yield, Cost Recovery, Productivity, Bunker (Fuel) Recovery and others.•Providing an African perspective on various global initiatives introduced by Head Office in Copenhagen. •Ensuring that legitimate concerns raised by the agencies are effectively addressed.

•Setting strategies for effective sales processes in Sub-Saharan Africa offices.•Implementing and coordinating sales related global systems in all Sub-Saharan offices.•Member of the global reference group tasked with developing various Maersk Line sales systems and ensuring that they are in line with local business requirements as well as global suitability.•Setting up sales standard operating procedures in line with the unique requirements of Africa area.•Ensuring the customer base in Africa is effectively segmented and has clear sales ownership.•Ensuring that various countries in Sub-Saharan Africa meet their Key Performance Indicators.•Analysis of niche markets and piloting Maersk Line rules of engagement in these markets.•Driving the INSIGHT. A process used for effective opportunity management in Maersk Lines.•Responsible for sales skills development training based on a needs analysis drawn from sales teams in Sub-Saharan Africa.

•Charged with rolling out the MARS (Maersk Automated Rating System) application in Sub Saharan Africa area.•Managing the Maersk Line customer information data base and processes related to the Single Customer View application.•I managed the training of users and set up business process for effective maintenance of the applications in the Sub Saharan Africa area. Sub-Saharan Africa had 50 countries within their scope.•Responsible for change management resulting from the introduction of new systems and processes in Sub Saharan Africa area.

•Development of MARS (Maersk Automated Rating System).•Assessing feature designs, attending development meetings with programmers.•Providing business requirements and solutions to system issues.•Stakeholder management through regular contact and communication with the global business reference group. This consisted of representatives from the various regions as well as center functions.

•Negotiating rates, sending out quotes and making bookings.•Responsible for timely container releases.•Sorting out client queries and attending to other internal sales functions.•Responsible for training and orientation of new staff on Maersk Lines order handling systems and processes.•Managing Key clients and Reefer customers (customers shipping perishables in specialised refrigerated containers). •Managing specialised shipments such as hazardous cargo, out of gauge shipment, super freeze tuna shipments, shipment of fruit in a controlled atmosphere.•Following up on outstanding payments related to freight, demurrage..etc.

•Attending to internal and international mails and customer queries.•Responsible for ensuring timely haulage releases and delivery orders.•Invoicing charges, following up on outstanding charges.•Controlling over-boarder cargo to land locked countries.•Trained Safmarine imports department on Maersk imports systems and processes.

•Handling import vessels assigned to me.•Negotiating rates, sending out quotes and invoicing relevant import charges to clients.•Following up on demurrage, detention, custom stops, outstanding freight, customer queries and all local and international communication.

•Sending quotes, creating bookings, bills of lading.•Releasing containers for export.•Ensuring data quality of manifests for vessels assigned to me.•Managing vessel capacity to ensure best possible yield cargo is loaded on board.•Attending to all customer queries and all local and international communication.

•Managed logistics and flow of container to all destinations in South Africa.•Ensured the right number of containers is available at the right location at the right time.•Ensured that service providers meet up to their commitment.•Preparing weekly container stock reports.•Collating and compiling booking forecasts for all branches in South Africa.•Attending the weekly executive steering committee meetings to keep senior management updated on container flow situation.•On Hire/Off Hire, repositioning and cabotage of equipment from high supply location to high demand area.•Keeping track of longstanding containers.•Managing the distribution of containers in the various container depots across the country.•Managing the performance of various depots in line with Service Level Agreements.

•Setting strategies to ensure continuous improvement in the department.•Responding to all national and international customer queries.•Managing staff.•Handling all claim issues.•Authorised to signBill of Lading.

•To achieve the export sales target.•Introduce new clients to the firm and solidify the support from existing customers.•Negotiating the value preposition with customers and ensuring customer commitments are met through regular cross-functional communication.•Creating end to end logistical solutions for the key customers.

•Achieve the sale targets set for marketing the line to import customers.•Obtaining nomination letters where the importer would award a substantial business to CMBT Lines on his/her Letter of Credit.