Adil Mukri Email & Phone Number

United Arab Emirates

• Identifying, developing and maintaining client relationship with Issuers, Acquirers and Merchants
• Leading the UAE sales and revenue of Acquiring business through managing existing large accounts across Airline like Emirates, FlyDubai, Air Serbia, Air Seychelles, and Royal Jordanian
• Cross-selling products and solutions to Airlines, prospecting and developing sales leads, negotiating, and engaging with internal service delivery providers for POS and Ecommerce initiatives
• Having the understanding on the data that is essential for an airline to run their rewards program which gives them an opportunity to tie up with an issuer for higher sales (co-brand and Value-added services)
• Guide the Airlines to manage the VISA Fraud Monitoring Program (VFMP) and MC Excessive Fraud Merchant (EFM) program accordingly.
• Proposing the Airlines, the multi-currency settlement solution for their Billing and Settlement Plan (BSP) business with Sabre and Amadeus (travel reservation system) as their Global Distribution Channel (GDS) partner.

Dubai

• TSYS provides a wide range of payment solutions for card issuing and payment acceptance for all types of Financial Institutions.
• Identifying prospective clients from various sectors, generating business from existing clients, thereby achieving business targets
• Evolving market segmentation & penetration strategies to achieve targets
• Handling accounts of TSYS’s tier-1 clients based out in Africa and Qatar
• Managing complete sale cycle by analyzing clients’ business requirements, evaluating scope, designing sales proposals and validating variation orders as per company policies
• Managing contracts with existing client base for software license agreement and variation orders

Dubai, UAE

• Visa is a global payments technology company that enables consumers, businesses, financial institutions and governments to use digital currency instead of cash and checks.
• Initiated & developed relationships with key decision makers in target organizations for business development
• Responsible for budget allocation and maintaining it on monthly bases.
• Allocated budgets to internal teams on monthly basis
• Created comparison tables of products and services by researching product pricing, ratings, performance, etc.
• Coordinated with cross-functional teams to create impactful messaging, demand-generation programs and sales tools in order to achieve organizational objectives

Dubai, UAE

• First Data is a leading independent transaction processor across the Middle East and North Africa. With processing capabilities around the globe and having more than 15 years of payment processing experience in the.
• Served as a single point of contact for clients and provided information regarding project status
• Attended conference call with office in different regions in order to discuss client issues and provided best solutions in order to resolve the cases within stipulated deadline
• Provided assistance for onsite client testing during the implementation phase
• Coordinated with the testing consultant and client to ensure accurate results are achieved in the test system
• Cross-trained and backed up other business consultants for account management and information on a different card management system

Dubai

• TECOM (DIC) is a strategic based company targeting emerging markets in a vast region extending from the Middle East to the Indian subcontinent, and Africa to the different countries. TECOM is a company, which provides.
• Interacted with customers to understand their issues/queries and effectively resolved them in order to enhance customer experience
• Prepared documents for final settlement and issued/processed cheques for payments as a part of collections
• Carried out field visits to meet clients and brief them about the products/services offered
• Rescheduled debts for large entity and provided customers best installment options in order to achieve business volumes; designed installment plans after evaluating credit history of clients
• Updated and validated accountancy entry in the company's financial system for the services provided

Dubai, UAE

• Cards Authorization – Network International – Dinners Club
• Administered activities of authorization center (24x7); issuer/acquirer business, branches' cash advance, processed merchants' authorization requests and handled local/international referrals for Visa Int’l, MasterCard.
• Coordinated with GARS and IARS services personnel to ensure transaction security
• Monitored all cards transaction activities and managed the card risk/security; updated information pertaining to lost/stolen cards basis on the reports received from branch members
• Interfaced with merchants to understand sales issues faced and implemented corrective actions in order to achieve organizational objectives.
• Evaluated possible point of compromise as per guidelines provided by the Fraud Unit and different payment associations

Dubai, UAE

• Worked in the cards division for the sales department and later was transferred to the credit department as a credit analyst, where each customer was dealt individually for sorting all their issues professionally. Work.
• Worked as a Sales and Promotion Executive.
• Worked for the collection department.
• Handling Customer Compliance \ Services Guidance.
• Providing excellent solution for customer compliance through the customer service department.
• Customer satisfaction inquiry services through questionnaires.

Bachelor'S Degree, Business Administration & Marketing

High School, Marketing