Develop annual and monthly budget following the requirement from headquarters and forecasting conducted on monthly basis.Develop Mid-term plan following the requirement from headquarters including the key activities to achieve KPIsSeek and develop new business development opportunities that contribute to the expansion of products sales as per the After Sales division strategy.Responsibile for developing the products short, mid-term and long term (3-5 years) business plan and monitoring progress against the developed business plans.Responsible for sourcing new products based upon market demands from dealerships/distributors and customers.Responsible for developing new sales channels for spare parts through collaboration with the business partners (e. dealerships, distributors, traders, vendors)Responsible for setting the pricing strategy and pricing structure for the products.Responsible for anti-counterfeit activities in collaboration with the trademark holder (lSUZU Japan)Oversee the use of the CRM system for spare parts and identify opportunities for efficiencies and recommend improvements to drive operational efficiency.Lead the evaluation of dealership operations and recommend improvements to align operations to Isuzu standards in order to drive business performance and capability.Oversee the monitoring and enhancement of skill levels for dealership parts team members through targeted training and development initiatives.Responsible for monitoring dealership performance against set KPIs and develop new KPIs when required for customer satisfaction (ex. Fill rate, lost sales etc.)Build and maintain good working relationships with the dealerships for sustainability of business. Coordinate the internal and external cooperation based on the relationship of trust.

As the head of business development and sales operations for TEXCO FZE's aftermarket portfolio in the Middle East and Africa regions, I spearhead responsibilities of the Strategy & Planning, Sales & Marketing, Operations, Inventory Management, and Customer Service & Retention aspects Actively contribute to the development of annual sales business plans, financial budgets, and strategies for TEXCO's aftermarket portfolio. Develop action plans to control budgets and overhead costs, ensuring revenue targets are met while achieving net sales, net profit, and customer service indicators. Cascade the approved sales plan to the sales team and set individual targets and KPIs to maximize sales and profit targets. Participate in the preparation of annual marketing plans and initiatives, implementing brand marketing and loyalty programs in collaboration with internal and principal marketing teams. Develop distribution networks to expand market reach and penetration. Maintain clear communication between sales and logistics teams to ensure timely delivery of customer orders and efficient management of the delivery function. Monitor customers’ receivables to ensure adherence to credit facility policies and participate in planning to align with sales forecasts and budgets. Ensure adequate stock levels are maintained while balancing business demand against carrying costs to maximize profits. Implement customer retention strategies in line with Automotive division and headquarters' guidelines, proactively analyzing sales satisfaction index results and managing customer expectations.

As Product Manager (Aftermarket, NGK Spark Plug) in branch office Dubai and Regional headquarters in Germany, I managed the projects for market positioning, spark plug assortments, launching new products and conduct market sizing studies Market Positioning of spark plug assortment Analyzing NGK assortments for vehicles in operation, focusing on precious metal spark plugs (both aftermarket and OE) Developed a regional vehicle database for the Middle East & Africa Launched new products in the Middle East & Africa Conduct market sizing studies for demand estimation, coverage evaluation, gaps identification for vehicles on road Price positioning in collaboration with Pricing team Technical product training and loyalty programs for garages Managing product life cycle Developing Go-To-Market strategies and leading action plans Planning and scheduling new product launches, introducing new part numbers Creating value propositions, training to pre-sales/sales teams Advising sales teams on effective product strategies to enhance business structures and market coverage Product support to sales teams during daily operations, road shows, and events Maintain product master data in Product Information System (PIMS) and providing necessary information for ERP System (SAP) Conducting market analysis for better informed business decisions

Key Accomplishments/Projects:i. Developed business models for Pakistan & Afghanistan to achieve targeted sales turnoverii. Implemented tactical market plans based on revamped marketing strategyiii. Established the first Bosch Car Service in PakistanAs a country sales manager, responsibilities encompass:• Establishing long-term sales growth objectives• Strategizing product margins, pricing, and distribution policies• Supervising and supporting distributor activities• Crafting strategic growth and marketing plans• Executing the company's aftermarket strategy• Analyzing internal management reports and implementing corrective measures as needed• Offering timely feedback on market needs, customer concerns, distributor performance, new business prospects, competition, and other pertinent factors for business expansion• Conducting statistical evaluations of products and sales, including historical analysis and assessing business potential

Penetrated key prospective geographies, appoint dealers to capitalize the sales opportunity in failing markets like Faisalabad, DG Khan Proactively grew and develop the territory dealers: Developed business from established accounts and devised the credit management system for the dealers to manage their sales in off-season Lead and participated in tradeshows Designing below the line marketing (BTL) plans to uplift the towns Responsible for the sales management of the parts and accessories sold by Spare Parts Division Sales forecasts for the Parts business and meet revenue targets Develop and implement marketing programs and objectives to increase the sales Analyze sales statistics to formulate sales strategies Training employees planning, assigning, and directing work, appraising performance, rewarding and disciplining employees addressing complaints and resolving problems Resolved conflicts and negotiated mutually beneficial customers agreements and contracts