Adin Avdic Email & Phone Number

• Used knowledge of Excel to improve the system used by the hotel to award rewards points for guests that are IPrefer members. The manager in charge of awarding points said I decreased her time spent on this task by at least ten hours per week.• Created an Excel workbook to help the hotel function normally in the event of an Opera outage. Opera is the Oracle based property-management system used by the hotel. The workbook mimics Opera’s ability to maintain an organized record of checked in guests and available rooms. Using VBA, created user-friendly features such as a search function to filter the table by guest name.

• Ensured revenue for certain departments of the hotel are entered properly and reconcile the amounts while looking for discrepancies. • Completed various reports for accounting and handle guest requests as the manager on duty.• Troubleshoot system issues with IT such as when Micros, the hotel’s sales system, stops working.

Cambridge, Ma

• Assisted guests with reservation questions and room requests.• Completed reports pertaining to the night audit process.

Wakefield, Ma

• Organized and worked largest delivery of the week. In charge of maintaining an orderly stockroom giving coworkers an easier time to work their respective departments and allowing a smooth reworking of the seasonal aisle during each holiday period.• For shift in charge, responsible for assigning tasks to coworkers. New employees would be shown the best way to accomplish a task and encouraged to ask questions along the way. Any employee that would fall behind or felt overworked would be assisted.

Chelsea, Ma

• Entered new prescriptions into the Walgreens Pharmacy database• Filled prescriptions • Resolved insurance issues on behalf of patients• Called doctors’ offices to clarify discrepancies on prescriptions

Chelsea, Ma

• Assisted customers in finding and purchasing merchandise• Restocked all departments