"I am a seasoned Senior Engineer specializing in Project and Service Management, adept at leading project teams to successful outcomes. With a focus on precision and efficiency, I oversee the execution of projects from inception to completion, ensuring on-time delivery and impeccable installations. My expertise lies in the deployment of advanced technology solutions, including conference room setups, room automation systems, LED walls, digital podiums, smart classrooms, and media studios. As a dedicated leader, I empower and guide my team to excel, fostering a collaborative environment where innovation thrives and goals are surpassed."

Provided technical support for video conferences and live events using Polycom equipment.Ensured seamless operation of audiovisual (AV) equipment, troubleshooting issues as they arose.Conducted pre-meeting checks and set up/configured AV equipment for various meetings.Managed live events in the auditorium, including setup, operation, and troubleshooting.Coordinated with event organizers to meet technical requirements and ensure smooth experiences.Updated digital signage displays with relevant content and monitored their functionality.Maintained records of AV equipment inventory, maintenance, and service history.Generated reports on AV system usage and performance for continuous improvement.Conducted training sessions for staff on AV equipment and software usage.Collaborated with IT teams and vendors for upgrades, installations, and repairs.Coordinated with facilities management to align AV infrastructure with building requirements and safety standards.

Provided technical support for video conferences and live events using Polycom equipment.Ensured seamless operation of audiovisual (AV) equipment, troubleshooting issues as they arose.Conducted pre-meeting checks and set up/configured AV equipment for various meetings.Managed live events in the auditorium, including setup, operation, and troubleshooting.Coordinated with event organizers to meet technical requirements and ensure smooth experiences.Updated digital signage displays with relevant content and monitored their functionality.Maintained records of AV equipment inventory, maintenance, and service history.Generated reports on AV system usage and performance for continuous improvement.Conducted training sessions for staff on AV equipment and software usage.Collaborated with IT teams and vendors for upgrades, installations, and repairs.Coordinated with facilities management to align AV infrastructure with building requirements and safety standards.

Installation, setup, and maintenance of networks, including configuring peripherals, cabling, and equipment as per specifications.Proficient troubleshooting of network and equipment issues.Timely analysis to determine repair or replacement requirements.Offering AV support and ensuring excellent customer service.Attending to complaints calls promptly and effectively to address any issues raised.Operated and managed Cisco video conferencing systems, including Cisco Call Manager, to facilitate seamless virtual collaboration across multiple teams and locations at Hindustan Unilever, Mumbai