Adithya M. Email & Phone Number

Melbourne, Victoria, Australia

- I am currently responsible for the Employer Partner Program, focusing on customer relationships. I also work on project managing organisation wide projects for Social Workers.- I’m currently responsible for managing the Employer Partner Program, which consists of 20+ Employers we work with. I provide monthly meetings and reporting for each, and track their usage of our Platform and training.- I work closely with the Business Development Manager to onboard new Employer Partners, identify gaps and opportunities for them, bridging these gaps with our Professional Development Team, renewals and upselling.- Since I joined, we have grown our the product from working with 5 Employers to 24, currently. - I am continuously looking for ways to improve the quality of the data I have access to, and how I can provide this in digestible reports and output for our Partners and Team. I currently utilise a combination of Salesforce, Account Engagement, Excel, PowerBI and Microsoft Projects to do this.- Additionally, I manage some organisation wide projects to help generate revenue for the organisation, such as a new product for non Social Workers to access Social Work specific training, Digital Badges and Find a Social Worker.- I have completed 3 Projects over the last year, which have involved multiple stakeholders internally.

Melbourne, Victoria, Australia

- Worked closely with my Manger and the Sales Manager to launch Switch in Australia. I was responsible for Operations, Onboarding and Customer Management for all our Australian Space Partners.- I worked closely with the Sales Manager to mange the sales pipeline, and seamlessly transition our Space Partners between the process, and effectively onboard them. - Once onboarded onto our platform, I was responsible for maintaining all further communication and experience, and relaying marketing efforts between the Space Partner and our team based in Singapore. - Had a clear goal to onboard and manage up to 40 locations within the year, which was surpassed at 56 locations across 5 cities in 9 months.- I was the first point of contact for all our Space Partners, Switch Users and general enquiries across Australia, managing a range of questions and addressing any issues that arose.- Worked closely with my Singapore and China counterparts to create, adapt and implement processes across the sales pipeline. This included the research, testing, implementation and use of HubSpot as our CRM.- I was responsible for generating Invoices and Purchase Orders on a quarterly basis, through Workday for our Space Partners and Vendors.- I was working closely with Marketing to regularly communicate with Partners the number of active users in their areas and what they can do to grow the users using their space.

Sydney, New South Wales, Australia

- I worked closely with the Asia Pacific Sales Team to provide them with information and support, in order to approach prospective clients and current clients with our available products.- I was responsible for the preparation of quotes and proposals, potential leads research, general reports and completing any RFIs/RFPs, for the Sales Team, often working closely with them to tailor what's provided for what's needed.- Often turning around these requests within a day for quotes, proposals and reports, and up to 2 weeks for RFIs/RFPs.- I would often support the US and UK teams with any Sales needs, to help turnaround requests faster.- Additionally, I worked with existing events and conference organisers, for our Sales Team to attend. This involved understanding who was attending the events, and which of our products were relevant to potential clients.- I was given the responsibility to work with our Client Services Team to create a concise marketing strategy and regular email cadence using HubSpot, to provide information and generate attendance from Clients across Asia Pacific, Europe and Americas, for product information and training classes held by the Client Services Team.

Sydney, New South Wales, Australia

- I worked with a team of 7 to lead and manage an organisation of 250 volunteers across Australia, to develop leadership in youth through exchange. I was responsible for the Strategy and Operations of the Overseas Volunteering Product, which resulted in a 50% growth from the previous year.- I worked closely with Marketing to streamline processes and operations, to focus on clear objectives and outcomes, by tracking and utilising weekly data, understanding the supply and demand of our customers and available projects, and adapting to the needs of each university based office. - I established clear processes to incorporate decisions behind the data we had available, in order to continuously improve and grow, resulting in an overall growth in results and finances from the pervious year.- We introduced clear and streamlined marketing strategies, based on data we had from the previous 5 years, to focus our operations, which drove the core of our results.