Aditya Kumar Email & Phone Number

Berlin, De

Berlin, Germany

Product Management, Quality Management, Defining/Managing QA measures, QA strategies, Quality standards, Product roadmaps, Sprint planning, Effort & Estimation, Test documentations.Resource Planning, Risk management, change Management, QA process optimization and management

Remote

Travel based product utilizing Sabre GDS (Global distribution system) for the US and Canada countries. The product contains 5+ travel components (Flight, Rail, Hotel, Car, Transfers, Misc, insurance.) and different modes of payment.Optimized the US Travel product for the Canada by refining its components and tax calculations.Led the development and delivery of travel based product for Canada country, that generated approximately €1.20B in revenue until 2023Collaborated with engineering, design, and marketing teams to prioritize features, create product roadmaps, and ensure timely delivery of high-quality products.Implemented new QA process and policies (introduced standardized testing procedures, implemented automated testing tools, established quality metrics and benchmarks, enhanced defect tracking and resolution processes, and conducted regular quality audits to identify and address any potential issues proactively)

Bengaluru Area, India

Travel based product utilizing Sabre GDS (Global distribution system) for the US and Canada client. The product contains 5+ travel components (Flight, Rail, Hotel, Car, Transfers, Misc, and insurance.) and different modes of payment.Managed a QA Team of 5+ Testers for the products that generated approximately $15M in annual revenue.Created comprehensive Quality plans, Sprint plans, and test cases (5000+), executed 5000+ test cases in collaboration with cross-functional team, documented 1000+ defects, driving 90% resolution within 1 month before product launch.Conducted Sprint Demo for a Global team of 30+ stakeholders, showcasing sprint progress and achievements.Implemented Automation Testing, resulting in a 20% increase in business profit and generating $140,000 in additional revenue, which facilitated the expansion of resources by adding two new team members.

Bengaluru Area, India

Product: As a team, we developed a security-focused home automation product capable of monitoring homes using wireless sensors and notify customer on the mobile applicationManaged a portfolio of products that generated $5M in annual revenue.Developed and executed product strategies that aligned with business goals and market trends.Collaborated with cross functional team (Firmware development teams, Hardware teams, app development team) to generated test cases and conducted thorough testing for hardware, firmware (Code), sensors and the mobile application.Managed the entire product development lifecycle and conducted product training while offering technical support to the team during beta testing and addressed over 200+ queries.Collaborated with sales and marketing teams to create go-to-market plans, conducted training sessions, prepare presentation deck and ensure successful product launches.

Bengaluru Area, India

Tested a lifestyle-oriented home automation product designed to control home utilities such as lights, fans, AC, geysers, TVs, and curtains using a mobile application.Launched a new home automation mobile app that increased user engagement by 40%.Created test cases and executed them to test the functionality of combined sub-modules, including lights, fans, AC, curtains, geyser, TV, smart switches, and Alexa, integrated with the mobile application interface.Cross-functional teams collaboration to ensure successful delivery of products and application on time and within budget.

Bengaluru Area, India

Bengaluru, Karnataka, India

Provided customer service assistance for Optus, a leading Australian telecommunications company.Delivered real-time chat support to address and resolve technical issues experienced by customers.Engaged with customers to identify their needs and recommend more suitable mobile plans based on their usage and preferences.Maintained meticulous records of chat interactions to ensure accurate follow-ups and continuity of service.Collaborated with team members to enhance the overall chat experience, sharing insights and best practices to improve customer satisfaction.Stayed up-to-date with product updates and company policies to provide informed and relevant assistance.

India

Embedded C system implementationSoftware testing project outsourced

Meerut Area, India

Networking technology and level -2 network layer support. worked with PSTN switching, intelligent network services data processing on EWSD switching, and advanced good logging tool. also, involved in LTE technologies, telecom fundamentals of CDMA & GSM technologies, and 3G technologies. Understood the concept of channeling and antenna and implement the same. Other areas of involvement are: broadband technology and services, wired technologies based on optical fiber cable and systems, digital switching, and NGN

India

Master'S Degree, Professional It Business & Digitalization

Bachelor Of Technology (B.Tech.), Electronic And Communication