Software Engineer 2
Current◦ Led cross-functional delivery of FinWatch as acting Technical Project Manager across 4 teams (Treasury, Accounting, Engineering, Compliance), crafted working backwards documentation and UAT launch plans, while delivering complexfeatures including idempotency handling and subsidiary integration patterns that supported $10B+ in financial transactions◦ Spearheaded innovative global lending expansion designs to Singapore and Vietnam, reducing integration timelines from30+ weeks to 4 weeks (85% reduction) through architectural optimization, facilitating market entry and enabling release of 1,486 new lending product offers.◦ Orchestrated end-to-end implementation of Automated Credit Memo Application (ACMA) self-service workflow, resolving55,000+ monthly manual remittance emails, driving rapid adoption by 3,500+ customers within the initial US and Canada launch.◦ Led Integration of visual content into Alexa devices by integrating Rotating Content Panel (RCP) with Proactive Informational Update Platform, reducing integration effort by 85% and enabling successful Prime Day ’23 launch of personalized Deals RCP card presented to 11.8M customers driving 400k+ engagements.◦ Orchestrated Deprecation of NotificationSchedulingService through migration, reducing operational load by 40% and maintaining performance for over 120M notifications during peak event.◦ Revamped Ticketing processes, consolidating duplicate tickets, and overhauled peak readiness calculations to be metrics-based, decreasing manual effort for over 40 dependency tickets through automation tools.◦ Investigated and resolved Cold start latency issue in ClearNotification API, implementing activity primer solution to reduce latency by over 50% for over 10K requests/minute.
