- Spearheading the global product development for Family Offices business of the firm- Reorganized the processing of check payments in credit card business to increase automated processing by 71% which led to higher operating efficiency, while reducing regulatory risk, and customer complaints- Led a team of 15 engineers and QAs to build a customer-facing communications platform product (B2B SaaS API) that is used by multiple consumer banking businesses processing 72 million requests per month- Responsible for collaboration between business, product, engineering, design, operations, internal L&C, and external vendors to solicit input, build consensus, and ensure cohesiveness of the end-to-end product experience- Responsible for prioritizing product backlog using customer insights, event logs, market research to make informed tradeoffs between new feature development, platform investment and optimizations- Helped in defining quality standards by defining an SOP for the QA team and reduced delivery cycles by 35%- Defining and measuring Objectives and Key Results (OKRs) for the team every quarter to create alignment around KPIs and engagement around measurable goals with an average score of 65%

- Worked closely with the CEO to increase bottom line revenues by 12%, define the API strategy of the company and build a solid Product Roadmap to strike a balance between repair old vs build new, also responsible for P&L of the API product line- Led a team to build APIs for India Stack, Individual and Business KYC, Image Forensics, Lending, Background Checks (AML/CFT, PEP, etc.)- Ideated and created an OCR platform to automate redundant model development for similar problems and process 1 million documents every month- Performed competitor analysis and partnered with regional players to strengthen and grow the existing stack of 200+ APIs- Collaborated with the Sales, Pre-Sales, Customer Success, Engineering and Support teams to shorten the client go-live time by 28%

- Led a cross-functional team of 8 from product conception through launch and multiple iterations using Agile principles- Co-ordinate with business to gather requirements, maintain and refine backlog, contribute to the development and testing activities of web applications and data products, besides participating in various Agile ceremonies

- Led a team of 15 trainees for which the team won the best project award- Worked on re-write of a client-facing YUI/JS based application to Angular JS contributing to development and designed the UI for the entire application

Led the team in customer acquisition and retention, business development and strategy.Worked closely with clients to understand their requirements and transform them into end products.Incorporated best practices for product development and testing to ensure smooth and timely delivery.