Aditya Rao

Aditya Rao Email and Phone Number

Customer Service Representative @ Cupola Teleservices (Cupola)
Dubai, AE
Aditya Rao's Location
Dubai, United Arab Emirates, United Arab Emirates
Aditya Rao's Contact Details

Aditya Rao personal email

About Aditya Rao

Dynamic and results-driven professional with over 6 years of experience in driving revenue growth, managing client relationships, and leading high-performing sales support teams. Proven expertise in delivering customized solutions, exceeding targets, and enhancing brand visibility. Adept at negotiating contracts, leveraging CRM tools to streamline the sales process, and providing exceptional customer service. Passionate about using strong communication skills to build relationships, close deals, and ensure customer satisfaction.Committed to staying current with industry trends and leveraging continuous learning to enhance service delivery. Adept at fostering strong client relationships and driving business growth in dynamic environments. Dedicated to providing exceptional service and contributing to the overall success of the team and organization.

Aditya Rao's Current Company Details
Cupola Teleservices (Cupola)

Cupola Teleservices (Cupola)

View
Customer Service Representative
Dubai, AE
Website:
cupolagroup.com
Employees:
603
Aditya Rao Work Experience Details
  • Cupola Teleservices (Cupola)
    Customer Service Representative
    Cupola Teleservices (Cupola)
    Dubai, Ae
  • Glowtouch Technologies
    Technical Sales Executive
    Glowtouch Technologies Aug 2020 - Sep 2024
    Mangalore, Karnataka, India
    Brands under "Newfold Digital" include HostGator, BigRock, BlueHost.πŸ“ˆ Achieved 120% annual revenue growth by leading the sales support team and implementing strategic initiatives.🎯 Developed targeted lead-generation strategies using social media platforms and online forums to engage and nurture potential prospects.🀝 Retained dissatisfied clients by effectively addressing customer concerns and queries.πŸ’Ό Built and maintained relationships with high-profile clients, resulting in long-term renewals and cross-selling security products for their websites.πŸ’Έ Consistently met/exceeded $30K USD monthly sales targets, while upselling products to maximize revenue.πŸ”„ Increased client renewals by 25% through implementing customer retention strategies and providing exceptional service.πŸ§‘β€πŸ€β€πŸ§‘ Collaborated with cross-functional teams (marketing, product development) to deliver seamless client experiences.πŸ“Š Managed the sales pipeline effectively, ensuring timely follow-ups and accelerating deal closures to meet targets.πŸ› οΈ Utilized Salesforce and Jira CRM to manage customer relationships, track activities, and streamline workflows.πŸ“ Developed and maintained sales plans, ensuring timely completion of milestones.πŸ“Š Leveraged analytics tools to assess customer behavior, preferences, and feedback, identifying trends for improvement.πŸ† Consistently met company KPIs and KRAs by adhering to policies and driving performance excellence.
  • Karnataka Agencies Mahindra
    Digital Sales Executive
    Karnataka Agencies Mahindra Aug 2018 - Jul 2020
    Mangalore
    Field/Digital Sales Consultant 1. Identifying and pursuing new sales opportunities to meet and exceed revenue targets via digital marketing. πŸš€πŸ“ˆ2. Assessing client needs and recommending products or services that align with their goals and requirements. 🎯🀝3. Optimize the content for SEO by including relevant keywords in the titles, headers, and throughout the body. πŸ”βœοΈ4. Use high-quality images, videos, and graphics to make the content more visually appealing and shareable. πŸ–ΌοΈπŸ“Έ5. Conduct keyword research to identify relevant and high-traffic keywords. πŸ—οΈπŸ“Š6. Continuously test and refine your content to improve engagement, traffic, and conversion rates. πŸ”„πŸ“ˆ7. Identify new digital marketing trends and ensure that the brand is in front of the industry developments. πŸŒŸπŸ“±8. Skilled in SMS, WhatsApp, and email-based marketing campaigns from research to execution, including content development, optimization, performance tracking, and analysis. πŸ“§πŸ’¬πŸ“Š9. Providing excellent customer service to clients, including handling customer inquiries, complaints, and issues. πŸ› οΈπŸ˜Š
  • Lohatec Precision
    Digital Marketing Executive
    Lohatec Precision Mar 2019 - Mar 2020
    Mangalore
    Part-time Position

Frequently Asked Questions about Aditya Rao

What company does Aditya Rao work for?

Aditya Rao works for Cupola Teleservices (Cupola)

What is Aditya Rao's role at the current company?

Aditya Rao's current role is Customer Service Representative.

What is Aditya Rao's email address?

Aditya Rao's email address is ra****@****ail.com

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