Adi Vaughan Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Hurstville, New South Wales, Australia

Sydney, New South Wales, Australia

Manage a team of 6 nationally to support national administration processes, rent review and Housing SystemsSupport the successful implementation of new Housing systemsSupport increase use and access to existing and new Housing systemsTroubleshoot issues with staff and liaise with internal and external stakeholders to resolve issuesChange Manage and provide.

Sydney, Australia

Develop and manage project plans to track the progress of deliverables within the scope, budget and timeframeParticipate in stakeholder consultation, engagement and delegation of tasks.Identify risks and develop and implement risk management strategies to ensure projects deliverables are achieved.Monitor and report on projects progress to relevant.

Sydney

• Develop strong working relationships with Mission Australia stakeholders in order to support the development of systems, processes and new projects.
• Develop relationships with a range of external bodies including government departments, commercial organizations, contractors and other providers in order to complete projects
• Collaborate with key stakeholders to design business solutions
• Recognised as a subject matter expert and provide expert advice to internal stakeholders about MA Housing projects
• Leading the development and implementation of projects for Housing and new business operations implementation and other projects as directed
• Be responsible for end to end project management of projects as directed including analysis, planning, budgeting, risk management, change management, communication, stakeholder engagement, resource management.

Sydney

• Develop a strong working relationship with the Senior Management Team (SMT) and Operations Team in order to support the development of housing within the State.
• Develop relationships with a range of external bodies including government departments, commercial organizations, contractors and other providers in order to complete projects
• Develop a range of internal relationships to support the management of new and existing projects
• Contribute to the development and implementation of the project plans for MA Housing Common Ground and DAVE CRM development and Implementation
• Change manage, and provide ongoing support and staff training for all MAH employees including creation of training and reference material
• Work with the project teams to develop appropriate systems and processes for the successful delivery of each project

Sydney, NSW

* Developing and implementing the online social media marketing strategy for C+A (new website, Facebook, Twitter)* Implement all marketing initiatives to include mass email-outs and the production of newsletters etc * Organise staff booking and attendance at industry functions, briefs or networking events. * Diary management and organising travel bookings.

Sydney, NSW, Australia

• Identify customer needs and tailor a bundled plan to suit
• Research technical solutions
• Provide rate plan information, rules, regulations, laws, policies and procedures
• Adhere to strict business rules and meet sales targets

London, United Kingdom

• Deal with all incoming queries
• Meeting Sales Targets
• Inform clients of claim procedure and documents required
• Deliver quality applications
• Selling tax refunds
• Follow up on outstanding claim packs and documents

Sydney, NSW, Australia

• Ensured high levels of customer service provided by reservations team
• Account management with domestic and international agencies
• Ensured staff members were trained and competent in written communications between agents and direct clients
• Facilitate meetings & workshops with reservations team
• Negotiated, planned and coordinated high profile charters and events
• Conflict resolution, motivation and development of 12 staff (both casual and permanent).

Los Angeles, CA, USA

• Account management of key agent accounts.
• Provide advice and “best fit” for customers based on requirements
• Relationship management with South Pacific inbound wholesalers and US travel agents
• Ensure accounts were paid and booked in a timely manner
• Undertook familiarisation trips to Fiji, New Zealand and Australia
• Represent Newmans Vacations at numerous Trade and Consumer shows

Uluru, Northern Territory, Australia

• Managed training sessions for staff members with industry representatives
• Price and package negotiation with suppliers
• ‘First point of contact’ for staff to solve problems
• Prepare quotations for charter tours
• Being on call 24 hours a day, 7 days a week
• Conduct guided tours with International visitors throughout the Uluru/Kata-Tjuta National Park