• Member of Senior Team providing professional consulting services to clients across Canada.• Designed and delivered hundreds of adventure and experiential learning programs to community organizations, educators, students, and corporate teams (small groups to groups of 850+, part-day to multi-day events).• Commissioning agent for new adventure facilities - provided facility and program orientation to client organizations.• Qualified professional Challenge Course Trainer/Tester, Inspector, and Installer. More than 3,500 hours of service delivery.• Presented to numerous organizations across Canada/USA including: Boards of Directors, School Boards, University/College Residence Teams, Council of Outdoor Educators of Ontario, Association for Challenge Course Technology, Ontario Camps Leadership Workshop, International Camping Fellowship, Christian Camping International, and provincial camping associations.• Authored written products, including: Reports, Capabilities Overviews, and custom Curriculum Manuals.

Department Leadership• Led company’s largest department.• Directed development of new designs and products to meet changing market demands.• Developed strategic sales plan to focus on company’s core mission and strengths.Sales and Marketing• Responsible for new sales and full-cycle client relationships.• Cultivated excellent relationships with new prospects and existing customers.• Improved sales practices to make it easier for clients to access product information and pricing.• Wrote or rewrote all sales documents.• Responsible for new products and designs, including accurate cost estimates, materials lists, descriptions, images and 3D renderings.• Developed and published product OEM Manuals.• Set and achieved annual revenue targets - $750,000+ in revenue in 2017 (growth from $500,000 in 2012).Staff Management• Managed full-time staff team of 3-5 people, including: recruitment, hiring, training, scheduling, supervision, evaluation, and professional development.• Coordinated with President and HR Manager to develop and publish an Installer Employee Handbook.• Designed and implemented Installer Onboard Training Curriculum.• Successfully led culture change of Installation Team, including: change from salary to hourly wages for Installers, implementation of multiple new policies and practices, increase in team diversity, and better employee retention.Project Management• Acted as Project Manager for all Installation projects (project budgets ranging from $7,000 - $250,000) to ensure projects were delivered on-site and on-budget.• Developed and managed national supply chain and vendor relationships to ensure reliable delivery, price control, and profitability.• Coordinated internal resources and third-party vendors and sub-contractors.• Created and maintained comprehensive project documentation.• Managed changes to the project scope, project schedule, and project costs using appropriate verification techniques.

• Full-time leadership of 2 residential camp programs in Muskoka, ON serving 1000+ participants in Spring/Summer/Fall.• Member of senior team responsible for hiring, training, and ongoing development of 65 staff/year.• Manager of 300-acre site, small drinking water system, volunteer management, site accreditation and inspections.