Adnan Mukarram Email & Phone Number

United States

Scottsdale, Arizona, United States

Austin, Texas, United States

• Led a cross-functional team and managed product development for an enterprise-level technical product, from conception to implementation over two years, culminating in a value-based care solution that achieved $3M ARR for the payer vertical.• Designed, built, and deployed a contract management solution with 20+ dashboards, optimizing financial and clinical performance insights for executive level power-users to foster collaboration with provider partners.• Led cross-functional team meetings to manage and prioritize project workflows for multiple teams (Data/Care Grouping, Platform, Product Analytics), ensuring timely deliverables and efficient sprint executions.• Spearheaded Member Profile initiative by defining KPIs, designing UX/UI wireframes with Figma, and overseeing the development of member-level insights, significantly enhancing client capability to analyze member-level data.• Established QA process collaborating with analytics and development teams to perform quality assurance, maintain five product environments (demo, testing, and customer), enabling efficient bug triage, strategic updates to product and marketing teams, and detailed documentation of findings.• Contributed to product strategy for a value-based care solution offering resulting in $12 M ARR for payer vertical.

Remote - Austin

• Developed and documented 50% of the product's API using JSON and internal tools, while capturing comprehensive user story requirements for development tasks and triaging bugs.• Collaborated closely with UX/UI design teams to redefine the product, taking an active role in customer journey mapping, defining user personas, and establishing success metrics.• Conducted a strategic internal quality measures project to determine the most efficient approach to quality reporting in alignment with NCQA standards.• Assisted in facilitating merger of Apervita and Clarify product teams, helped inform strategy and design to facilitate product redesign and transition.

Remote

*Start-up division acquired by Clarify Health*• Collaborated with a cross-functional team to oversee feature enhancements for an existing quality performance SaaS solution, ultimately resulting in a $5 M acquisition. • Managed product development lifecycle in Aha!, capturing functional requirements and story creation to prioritize the development backlog.• Designed UX/UI wireframes for quality measure reporting using Excel and Figma, improving product functionality and user experience.

Scottsdale, Arizona

• Provided daily guidance to 25+ high-profile members, leveraging data-driven insights to inform healthcare utilization and expenditure decisions, ensuring informed choices.• Offered personalized support and advocacy throughout the patient journey, delivering tailored education to optimize healthcare experience and outcomes, while also triaging clients to nurses for immediate care or support. • Functioned as a liaison between vendors, health plan carriers, and healthcare providers to resolve billing and claims issues.

Scottsdale, Arizona

• Led interdisciplinary team in the delivery of the Discharge Timeout project, setting a system goal to reduce overall readmissions by 20% by 2020. Reduced weekly readmission rates by 4.4% in 4 months for a single surgical unit.• Facilitated weekly meetings to identify current workflow processes for admission and discharge to pinpoint wastes and process errors utilizing Lean Six Sigma tools.• Designed, introduced, and implemented a discharge timeout checklist to capture necessary patient information.• Increased captures rates for PCP information (6.4%), preferred pharmacy (19.1%), and preferred contact number (32.9%)• Presented data to stakeholders along with community health leaders to demonstrate the impact of the project and promote the hospital.

Phoenix, Arizona Area

Delivered a health education program to vulnerable youth (ages 8-14) at Yucca Public Library. Program duties included: recruitment, program delivery and onsite modification of materials/program; conducting food demonstrations and physical activity sessions. Research duties included pre and post, data collection (anthropometrics, survey administration), entry and cleaning, maintaining daily attendance logs.

Tempe, Arizona

Human Lab: Examined effects of certain foods on mood. Prepared foods with different concentrations and testing them with participants who sign up for the study. Data for each participant was recorded.• Animal Lab: Testing to observe changes in any kind of food preference in albino rats. Using different simulated trials for each rat with different food concentrations. Entered data for each simulated trial.• Performed a literature review for a research grant regarding CD36 gene and associated receptor, and its role as a long chain fatty acid transporter.

Master Of Science - Ms, Science Of Health Care Delivery

Activities and Societies: Science of Health Care Delivery Association, Intramural BasketballThe MS program in the science of health care.

Bachelor Of Science - Bs, Kinesiology And Exercise Science

Activities and Societies: Co-Founder for Friends For Fosters, Fundraising Chair for Feed My Starving Children, Member of American Medical.