Adnan Mukarram Email & Phone Number

United States

Scottsdale, Arizona, United States

Austin, Texas, United States

• Led a cross-functional team and managed product development for an enterprise-level technical product, from conception to implementation over two years, culminating in a value-based care solution that achieved $3M ARR.
• Designed, built, and deployed a contract management solution with 20+ dashboards, optimizing financial and clinical performance insights for executive level power-users to foster collaboration with provider partners.
• Led cross-functional team meetings to manage and prioritize project workflows for multiple teams (Data/Care Grouping, Platform, Product Analytics), ensuring timely deliverables and efficient sprint executions.
• Spearheaded Member Profile initiative by defining KPIs, designing UX/UI wireframes with Figma, and overseeing the development of member-level insights, significantly enhancing client capability to analyze member-level.
• Established QA process collaborating with analytics and development teams to perform quality assurance, maintain five product environments (demo, testing, and customer), enabling efficient bug triage, strategic updates.
• Contributed to product strategy for a value-based care solution offering resulting in $12 M ARR for payer vertical.

Remote - Austin

• Developed and documented 50% of the product's API using JSON and internal tools, while capturing comprehensive user story requirements for development tasks and triaging bugs.
• Collaborated closely with UX/UI design teams to redefine the product, taking an active role in customer journey mapping, defining user personas, and establishing success metrics.
• Conducted a strategic internal quality measures project to determine the most efficient approach to quality reporting in alignment with NCQA standards.
• Assisted in facilitating merger of Apervita and Clarify product teams, helped inform strategy and design to facilitate product redesign and transition.

Remote

• Start-up division acquired by Clarify Health*
• Collaborated with a cross-functional team to oversee feature enhancements for an existing quality performance SaaS solution, ultimately resulting in a $5 M acquisition.
• Managed product development lifecycle in Aha!, capturing functional requirements and story creation to prioritize the development backlog.
• Designed UX/UI wireframes for quality measure reporting using Excel and Figma, improving product functionality and user experience.

Scottsdale, Arizona

• Provided daily guidance to 25+ high-profile members, leveraging data-driven insights to inform healthcare utilization and expenditure decisions, ensuring informed choices.
• Offered personalized support and advocacy throughout the patient journey, delivering tailored education to optimize healthcare experience and outcomes, while also triaging clients to nurses for immediate care or support.
• Functioned as a liaison between vendors, health plan carriers, and healthcare providers to resolve billing and claims issues.

Scottsdale, Arizona

• Led interdisciplinary team in the delivery of the Discharge Timeout project, setting a system goal to reduce overall readmissions by 20% by 2020. Reduced weekly readmission rates by 4.4% in 4 months for a single.
• Facilitated weekly meetings to identify current workflow processes for admission and discharge to pinpoint wastes and process errors utilizing Lean Six Sigma tools.
• Designed, introduced, and implemented a discharge timeout checklist to capture necessary patient information.
• Increased captures rates for PCP information (6.4%), preferred pharmacy (19.1%), and preferred contact number (32.9%)
• Presented data to stakeholders along with community health leaders to demonstrate the impact of the project and promote the hospital.

Phoenix, Arizona Area

Delivered a health education program to vulnerable youth (ages 8-14) at Yucca Public Library. Program duties included: recruitment, program delivery and onsite modification of materials/program; conducting food demonstrations and physical activity sessions. Research duties included pre and post, data collection (anthropometrics, survey administration).

Tempe, Arizona

• Human Lab: Examined effects of certain foods on mood. Prepared foods with different concentrations and testing them with participants who sign up for the study. Data for each participant was recorded.
• Animal Lab: Testing to observe changes in any kind of food preference in albino rats. Using different simulated trials for each rat with different food concentrations. Entered data for each simulated trial.
• Performed a literature review for a research grant regarding CD36 gene and associated receptor, and its role as a long chain fatty acid transporter.

Master Of Science - Ms, Science Of Health Care Delivery

Activities and Societies: Science of Health Care Delivery Association, Intramural BasketballThe MS program in the science of health care.

Bachelor Of Science - Bs, Kinesiology And Exercise Science

Activities and Societies: Co-Founder for Friends For Fosters, Fundraising Chair for Feed My Starving Children, Member of American Medical.