Adnan Malik Email & Phone Number

• Consistently uphold the values of Saatva by treating each customer with dignity and respect, resulting in an abundance of5-star reviews and referrals.
• Ensure customers receive the Saatva experience by providing service that is a cut above.
• Coach new hires on company procedures, customer care, and how to embody the Saatva culture.
• Inform potential customers of products, and policies that translate into sales and repeat customers.
• Always maintaining a courteous, empathetic attitude towards our customers making them feel heard and appreciated.
• Over 8 years of experience handling customer issues/complaints and resolving them sooner than the average 6-minute call.

Promoted from reservationist to front desk agent within a few months.Offered assistance to guests and provided every essential thing to create loyal and happyguests. Providing guests fast, friendly and efficient service while managing guests on telephoneas well as in front of me. Handled $500 money bank daily, and credit card accounts through.

Handled with accuracy an average of 60 inbound calls a day.Maintain an awarenesss of all promotions & advertisements.Serviced customers inquiries about their billing and merchandise.Met - if not exceeded - sales quota.Developed and maintained positive relationships with customers.Process invoices, purchase orders, and accounts receivables.

Bachelor'S Degree, Business, Management And Finance

Associates, Business Administration